# Email: Transactional vs Marketing Question

**URL:** <https://forum.mautic.org/t/email-transactional-vs-marketing-question/25489>\
**Category:** Product Support\
**Created:** [September 22, 2022, 4:14pm UTC](https://forum.mautic.org/t/email-transactional-vs-marketing-question/25489 "2022-09-22T16:14:58Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![miamiman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/miamiman/32/1118_2.png) [@miamiman](https://forum.mautic.org/u/miamiman)\
**Post date:** [September 22, 2022, 4:14pm UTC](https://forum.mautic.org/t/email-transactional-vs-marketing-question/25489/1 "2022-09-22T16:14:58Z")

</div>

For a periodical newsletters, should they be considered **transactional** or **marketing**?

Would someone also please remind me the difference internally between the two?

Thanks,

---

<div class="post-metadata">

**Author:** ![techbill](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/techbill/32/8325_2.png) [@techbill](https://forum.mautic.org/u/techbill)\
**Post date:** [September 22, 2022, 4:23pm UTC](https://forum.mautic.org/t/email-transactional-vs-marketing-question/25489/2 "2022-09-22T16:23:44Z")

</div>

This video from our very own @joeyk should answer your question.

[![](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/2/29d7294e2d68f2606e7474e01052ec21ae63019d.jpeg "Marketing Automation Show: Transactional vs Marketing emails in Mautic") ](https://www.youtube.com/watch?v=HPpTXb9o9V8)

---

<div class="post-metadata">

**Author:** ![miamiman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/miamiman/32/1118_2.png) [@miamiman](https://forum.mautic.org/u/miamiman)\
**Post date:** [September 22, 2022, 5:43pm UTC](https://forum.mautic.org/t/email-transactional-vs-marketing-question/25489/3 "2022-09-22T17:43:01Z")

</div>

Thank you. Yes Joey is a great resource.

Presumably then, periodical newsletters should be considered transactional.

Regards!

---

<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [September 23, 2022, 6:12am UTC](https://forum.mautic.org/t/email-transactional-vs-marketing-question/25489/4 "2022-09-23T06:12:26Z")

</div>

Hi, I think if you are sending newsletter it should be marketing.  
Anything that you send in large amount as a blast should be marketing.  
Joey

---

<div class="post-metadata">

**Author:** ![miamiman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/miamiman/32/1118_2.png) [@miamiman](https://forum.mautic.org/u/miamiman)\
**Post date:** [September 27, 2022, 5:33pm UTC](https://forum.mautic.org/t/email-transactional-vs-marketing-question/25489/5 "2022-09-27T17:33:14Z")

</div>

Thank you Joey,

If I have a rss email templates to be sent - which I’m testing with **Jump to Event** - I’m concerned about the warning alerting to the limit of once per contact when selected in **Email Type** for marketing.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/9a8b5dc4d72ef2e9ebc6bd23ecbac6acc0dce26f.png)

Since it’s the same email, would I still be able to send “n” times if set as **Marketing**?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/f33678f55a726bd476422859e1f22b4741450332.png)

Finally, do I set the campaign to allow contacts to restart with a **Jump to Event**?

![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/883c0537efea9465ef072a9f9bf60e598e911eec.png)

Thanks for your help and advise.

---

<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [September 28, 2022, 11:07am UTC](https://forum.mautic.org/t/email-transactional-vs-marketing-question/25489/6 "2022-09-28T11:07:06Z")

</div>

Very good point.  
You have to keep it as transactional.  
If you jump within the campaign, they never leave the campaign, so you don’t need that setting.