# email/unsubscribe translation

**URL:** <https://forum.mautic.org/t/email-unsubscribe-translation/2254>\
**Category:** Product Support\
**Created:** [August 29, 2015, 8:02am UTC](https://forum.mautic.org/t/email-unsubscribe-translation/2254 "2015-08-29T08:02:24Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Bart](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bart/32/13422_2.png) [@Bart](https://forum.mautic.org/u/Bart)\
**Post date:** [August 29, 2015, 8:02am UTC](https://forum.mautic.org/t/email-unsubscribe-translation/2254/1 "2015-08-29T08:02:24Z")

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Hello,  
  
  
  
I was trying to translate ‘unsubscribe landing page’ (Starts with ‘We are sorry to see you go!’)

1. under app/bundles/EmailBundle/Translations I created pl\_PL folder and copied messages.ini (from en\_US) to this new folder  
2. then I edited file as this  
  
…  
  
; mautic.email.unsubscribe.text=“Unsubscribe to no longer receive emails from us.”  
  
mautic.email.unsubscribed.success=“Przykro nam że rezygnujesz! %email% nie będzie otrzymywał od nas więcej wiadomości e-mail. Jeśli chcesz zmienić zdanie i nadal otrzymywać wiadomości kliknij tutaj.”  
  
; mautic.email.urlvariant=“Public Preview URL”  
  
…  
3. Then I set new ‘list e-mail’ with unsubscribe link, set polish translation (pl\_PL) and send it to selected lead list  
4. But after clicking the unubscribe link in e-mail message - message in landing page is still in english  
  
  
  
I’m missing something?  
  
  
  
Regards

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<div class="post-metadata">

**Author:** ![Bart](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bart/32/13422_2.png) [@Bart](https://forum.mautic.org/u/Bart)\
**Post date:** [August 29, 2015, 8:02am UTC](https://forum.mautic.org/t/email-unsubscribe-translation/2254/2 "2015-08-29T08:02:24Z")

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Hello,

I was trying to translate ‘unsubscribe landing page’ (Starts with ‘We are sorry to see you go!’)

1. under app/bundles/EmailBundle/Translations I created pl\_PL folder and copied messages.ini (from en\_US) to this new folder
2. then I edited file as this  
…  
; mautic.email.unsubscribe.text=“Unsubscribe to no longer receive emails from us.”  
mautic.email.unsubscribed.success=“Przykro nam że rezygnujesz! %email% nie będzie otrzymywał od nas więcej wiadomości e-mail. Jeśli chcesz zmienić zdanie i nadal otrzymywać wiadomości kliknij tutaj.”  
; mautic.email.urlvariant=“Public Preview URL”  
…
3. Then I set new ‘list e-mail’ with unsubscribe link, set polish translation (pl\_PL) and send it to selected lead list
4. But after clicking the unubscribe link in e-mail message - message in landing page is still in english

I’m missing something?

Regards

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [September 2, 2015, 10:45am UTC](https://forum.mautic.org/t/email-unsubscribe-translation/2254/3 "2015-09-02T10:45:51Z")

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Language translations for other than en\_US language are located in `translations` directory (not in each bundle). Mautic will download your language when you select it in Mautic configuration. You can modify the translation at Transifex:

[https://www.transifex.com/mautic/mautic/](https://www.transifex.com/mautic/mautic/)

A script builds translations from Transifex once a day. If you want to update already downloaded language from Transifex, delete it from translations directory, save Mautic configuration again and cleare cache.

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**Author:** ![mautic\_user](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@mautic\_user](https://forum.mautic.org/u/mautic_user)\
**Post date:** [December 6, 2016, 4:34pm UTC](https://forum.mautic.org/t/email-unsubscribe-translation/2254/4 "2016-12-06T16:34:50Z")

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I know this it pretty old, but where exactly can I configure Mautic so that it downloads necessray languages automatically?[quote] Mautic will download your language when you select it in Mautic configuration.[/quote]

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**Author:** ![mautic\_user](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@mautic\_user](https://forum.mautic.org/u/mautic_user)\
**Post date:** [December 8, 2016, 8:11am UTC](https://forum.mautic.org/t/email-unsubscribe-translation/2254/5 "2016-12-08T08:11:48Z")

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OK, I think I got it. The language files will be downloaded after I change the language settings in the configuration. As I have users with seven different languages (at the moment) in my database, I have to change my own settings 7 times to get all necessary languages. That is not very practicable.Obviously most of the Mautic users here have only english speaking users in their database, otherwise this should be a topic that has to be tackled with some higher priority.

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**Author:** ![jdwaal](https://avatars.discourse-cdn.com/v4/letter/j/59ef9b/32.png) [@jdwaal](https://forum.mautic.org/u/jdwaal)\
**Post date:** [December 20, 2016, 9:35am UTC](https://forum.mautic.org/t/email-unsubscribe-translation/2254/6 "2016-12-20T09:35:08Z")

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Hello, I have an issue that seems to be related to this one.  
I also try to translate the (‘We are sorry to see you go!’) message. I used transifex to translate the message.  
I am Dutch so I installed the Dutch language in the Mautic backend.  
I see that there is a directory mautic/translation/nl  
I removed the NL directory and saved my settings in Mautic to recreate it.

When I look into the recreated directory I can see that within the mautic/translations/nl/EmailBundle directory there is no messages.ini file.  
I believe that the translation of the 'We are sorry to see you go!") normally needs to be in the messages.ini file.  
I tried to add a messages.ini file myself and adapt the message inside this file in the mautic/translations/nl/EmailBundle directory but this does not seems to help.  
I also tried to create a override directory in the root map of the translations and put a messages.ini file there but also without results.

So the issue that I have is that the message is not changing, also not after deleting the cache directory and reapply the language. Anybody any idea?

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/email-unsubscribe-translation/2254/7 "2020-02-02T22:58:30Z")

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