# Emails are being sent multiple times to very annoyed recipients

**URL:** <https://forum.mautic.org/t/emails-are-being-sent-multiple-times-to-very-annoyed-recipients/10201>\
**Category:** Product Support\
**Created:** [February 5, 2018, 7:09am UTC](https://forum.mautic.org/t/emails-are-being-sent-multiple-times-to-very-annoyed-recipients/10201 "2018-02-05T07:09:54Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![robm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/robm/32/260_2.png) [@robm](https://forum.mautic.org/u/robm)\
**Post date:** [February 5, 2018, 7:09am UTC](https://forum.mautic.org/t/emails-are-being-sent-multiple-times-to-very-annoyed-recipients/10201/1 "2018-02-05T07:09:54Z")

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I use sendgrid to send email.

After receiving a few angry emails asking me to stop sending emails I realised the Mautic (?) Sendgrid (?) are sending the same emails over and over again to a set of recipients, several times per day.

Nothing in Mautic indicates that multiple emails are being triggered. The email counts are normal. I have no campaigns that could be re firing. What could be going on?

Could a cron job be repeating the send intsruction to send grid?

Why is everyone not getting multiple emails?

I reached out to Sendgrid for answers.

Anyone here who can assist. I have checked the logs under system info and it shows nothing weird. Is there another log file somewhere I should be checking?

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**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\
**Post date:** [February 6, 2018, 4:48am UTC](https://forum.mautic.org/t/emails-are-being-sent-multiple-times-to-very-annoyed-recipients/10201/2 "2018-02-06T04:48:57Z")

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This sounds like your cron jobs being not configured properly. Please refer to this page of the documentation:

[https://mautic.org/docs/en/setup/cron\_jobs.html](https://mautic.org/docs/en/setup/cron_jobs.html)

Is your cron configuration somehow similar? **Important: The different cron job actions must not run at the same time.**
