# Emails are reflecting token time values in UTC instead of defined local time zone

**URL:** <https://forum.mautic.org/t/emails-are-reflecting-token-time-values-in-utc-instead-of-defined-local-time-zone/28562>\
**Category:** Product Support\
**Created:** [July 10, 2023, 1:44pm UTC](https://forum.mautic.org/t/emails-are-reflecting-token-time-values-in-utc-instead-of-defined-local-time-zone/28562 "2023-07-10T13:44:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![deejmer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deejmer/32/588_2.png) [@deejmer](https://forum.mautic.org/u/deejmer)\
**Post date:** [July 10, 2023, 1:44pm UTC](https://forum.mautic.org/t/emails-are-reflecting-token-time-values-in-utc-instead-of-defined-local-time-zone/28562/1 "2023-07-10T13:44:47Z")

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**Your software**  
My Mautic version is: 4.4.7  
My PHP version is: 7.4.33  
My Database type and version is: MySQL 5.7.63

**Your problem**  
My problem is: Emails being sent with a date/time token seem to be in UTC. In my workflow, a user submits a form with a hidden date/time field value. This value is recorded on the Contact record correctly. It reflects the correct date in time, adjust for my local timezone setting (America/Chicago).  
However, when an email is sent using that same date/time value from the Contact record as a token, the email received reflects the time in UTC (in this case, 5 hours later).

How do I correct this, where the email will send the actual time reflected on the Contact record.

These errors are showing in the log: There are no errors.

Steps I have tried to fix the problem:  
I have verified that the server’s master time zone value is set to UTC. The local value is set to America/Chicago. I’ve also ensured that these users I’ve tested had their individual localization values set to the same, America/Chicago time zone.

Screenshot of tokens use in email:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/eb40c21e8796d4530814894b71f9b1331e651683.png)

Time zone settings:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/f15c71cdbfca5aacf51ea45a4ff35b69d74c562f.png)  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/a0048ab84756288f0a6884dac052af128c02ca29.png)

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<div class="post-metadata">

**Author:** ![deejmer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deejmer/32/588_2.png) [@deejmer](https://forum.mautic.org/u/deejmer)\
**Post date:** [August 14, 2023, 2:34pm UTC](https://forum.mautic.org/t/emails-are-reflecting-token-time-values-in-utc-instead-of-defined-local-time-zone/28562/2 "2023-08-14T14:34:22Z")

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I’m commenting in hopes it bumps this issue up in someone’s peripheral vision who might have a suggestion. Maybe even the esteemed @silavapi 🙂