# Emails/campaigns not spooling

**URL:** https://forum.mautic.org/t/emails-campaigns-not-spooling/1806
**Category:** Product Support
**Created:** [May 4, 2015, 8:31pm UTC](https://forum.mautic.org/t/emails-campaigns-not-spooling/1806 "2015-05-04T20:31:23Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![aarsla](https://avatars.discourse-cdn.com/v4/letter/a/c4cdca/32.png) [@aarsla](https://forum.mautic.org/u/aarsla)
#### Post date: [May 4, 2015, 8:31pm UTC](https://forum.mautic.org/t/emails-campaigns-not-spooling/1806/1 "2015-05-04T20:31:23Z")

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I am using 1.0.4 release and here is my problem:  
  
  
  
When I “Send example” email it gets spooled and delivered through mautic:email:process cron job.  
  
However, “Send” button does not spool emails, neither does campaign… so there is nothing to process.  
  
  
  
What am I doing wrong?  
  
  
  
Also, please advise with an example of ‘sensible’ timings for cron tasks:

- /usr/bin/php /var/www/mautic/app/console mautic:campaigns:trigger --env=prod  
- /usr/bin/php /var/www/mautic/app/console mautic:email:process --env=prod  
- /usr/bin/php /var/www/mautic/app/console mautic:leadlists:update --env=prod  
  
  
  
Thanks!

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### Author: ![aarsla](https://avatars.discourse-cdn.com/v4/letter/a/c4cdca/32.png) [@aarsla](https://forum.mautic.org/u/aarsla)
#### Post date: [May 4, 2015, 8:31pm UTC](https://forum.mautic.org/t/emails-campaigns-not-spooling/1806/2 "2015-05-04T20:31:23Z")

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I am using 1.0.4 release and here is my problem:

When I “Send example” email it gets spooled and delivered through mautic:email:process cron job.  
However, “Send” button does not spool emails, neither does campaign… so there is nothing to process.

What am I doing wrong?

Also, please advise with an example of ‘sensible’ timings for cron tasks:

- /usr/bin/php /var/www/mautic/app/console mautic:campaigns:trigger --env=prod
- /usr/bin/php /var/www/mautic/app/console mautic:email:process --env=prod
- /usr/bin/php /var/www/mautic/app/console mautic:leadlists:update --env=prod

Thanks!

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### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:59pm UTC](https://forum.mautic.org/t/emails-campaigns-not-spooling/1806/3 "2020-02-02T22:59:58Z")

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