# Emails Can't Reply To My Setup Domain Server Name

**URL:** <https://forum.mautic.org/t/emails-cant-reply-to-my-setup-domain-server-name/8850>\
**Category:** Product Support\
**Created:** [June 30, 2017, 8:56am UTC](https://forum.mautic.org/t/emails-cant-reply-to-my-setup-domain-server-name/8850 "2017-06-30T08:56:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Sayantan](https://avatars.discourse-cdn.com/v4/letter/s/6a8cbe/32.png) [@Sayantan](https://forum.mautic.org/u/Sayantan)\
**Post date:** [June 30, 2017, 8:56am UTC](https://forum.mautic.org/t/emails-cant-reply-to-my-setup-domain-server-name/8850/1 "2017-06-30T08:56:07Z")

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Hi everyone, desperate to get some help.  
  
  
  
I set up Mautic with Amazon SES hosted.  
  
When I received any mail from any user, it’s coming “from” label my mentioned domain server, which I setup at the beginning of the time of Mautic, through Amazon SES server. But when I replied the same email then in the reply it added the “reply-to” label email except my setup domain server name.  
  
  
  
Any help would be more than welcome!  
  
  
  
Thanks again!!!  
  
  
  
Regards,  
  
Sayantan

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**Author:** ![Sayantan](https://avatars.discourse-cdn.com/v4/letter/s/6a8cbe/32.png) [@Sayantan](https://forum.mautic.org/u/Sayantan)\
**Post date:** [June 30, 2017, 8:56am UTC](https://forum.mautic.org/t/emails-cant-reply-to-my-setup-domain-server-name/8850/2 "2017-06-30T08:56:07Z")

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Hi everyone, desperate to get some help.

I set up Mautic with Amazon SES hosted.  
When I received any mail from any user, it’s coming “from” label my mentioned domain server, which I setup at the beginning of the time of Mautic, through Amazon SES server. But when I replied the same email then in the reply it added the “reply-to” label email except my setup domain server name.

Any help would be more than welcome!

Thanks again!!!

Regards,  
Sayantan

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**Author:** ![thecodeine](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@thecodeine](https://forum.mautic.org/u/thecodeine)\
**Post date:** [June 30, 2017, 9:07am UTC](https://forum.mautic.org/t/emails-cant-reply-to-my-setup-domain-server-name/8850/3 "2017-06-30T09:07:44Z")

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Hi @Sayantan. If I understand right you want to remove via…? Here is explanation why it appears and how to remove it [https://serverfault.com/questions/462664/remove-via-from-emails-sent-to-gmail-from-amazon-ses](https://serverfault.com/questions/462664/remove-via-from-emails-sent-to-gmail-from-amazon-ses)

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<div class="post-metadata">

**Author:** ![Sayantan](https://avatars.discourse-cdn.com/v4/letter/s/6a8cbe/32.png) [@Sayantan](https://forum.mautic.org/u/Sayantan)\
**Post date:** [June 30, 2017, 11:47am UTC](https://forum.mautic.org/t/emails-cant-reply-to-my-setup-domain-server-name/8850/4 "2017-06-30T11:47:42Z")

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Hi Sir, thanks for the reply. In my case, I don’t want to remove the via details. I got the user email, where is shown an extra “reply-to” label which shows the user email address there & as well as in the “from” label shows my domain server email address in the email details. I just want that when I reply the each user’s email, the reply mail goes to the user’s via my domain server email. Exactly the same process when I got the user emails. Now each email coming to me via my domain server email address. Right now if I replied the same then the mail goes directly to the user email address from mine, which I don’t want.