# Emails going into Spam
**URL:** https://forum.mautic.org/t/emails-going-into-spam/3512
**Category:** Product Support
**Created:** [April 14, 2016, 8:51am UTC](https://forum.mautic.org/t/emails-going-into-spam/3512 "2016-04-14T08:51:20Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@pushlogic](https://forum.mautic.org/u/pushlogic)
#### Post date: [April 14, 2016, 8:51am UTC](https://forum.mautic.org/t/emails-going-into-spam/3512/1 "2016-04-14T08:51:20Z")
To whom that can help… Pretty Please
We have slight issue with emails being sent from our self hosted Mautic Application going into the Spam folder, more specifically emails coming from Free Email services like Hotmail, Yahoo, Gmail & AOL. We have trawled the internet far and wide on order to find a possible solution to the issue and are hitting a brick wall.
We know exactly where the issue lies and thats with the Mautic form injecting the Reply to address with the user’s email address that filled out the form’s and that in turn forces the likes of the freemail services to do the following:
Code:
Spam-status Yes, score=4.5 required=3.5 tests=FREEMAIL\_FORGED\_REPLYTO, FREEMAIL\_REPLYTO\_END\_DIGIT,HTML\_IMAGE\_ONLY\_08,HTML\_MESSAGE,T\_REMOTE\_IMAGE autolearn=disabled
Code:
Spam-report \* 0.2 FREEMAIL\_REPLYTO\_END\_DIGIT Reply-To freemail username ends in digit \* (user[at]hotmail.com )
Is there a way to change the config for this field (Reply To) so that it uses our Mautic's system email / From email? Or is there any way to work around this issue as currently majority of the emails coming in are going directly in the Spam folder and they are all legitimate emails from customers.
Thanks to whom ever can help us...
---
### Author:  [@pushlogic](https://forum.mautic.org/u/pushlogic)
#### Post date: [April 14, 2016, 8:51am UTC](https://forum.mautic.org/t/emails-going-into-spam/3512/2 "2016-04-14T08:51:20Z")
To whom that can help… Pretty Please
We have slight issue with emails being sent from our self hosted Mautic Application going into the Spam folder, more specifically emails coming from Free Email services like Hotmail, Yahoo, Gmail & AOL. We have trawled the internet far and wide on order to find a possible solution to the issue and are hitting a brick wall.
We know exactly where the issue lies and thats with the Mautic form injecting the Reply to address with the user’s email address that filled out the form’s and that in turn forces the likes of the freemail services to do the following:
```auto
Spam-status Yes, score=4.5 required=3.5 tests=FREEMAIL_FORGED_REPLYTO, FREEMAIL_REPLYTO_END_DIGIT,HTML_IMAGE_ONLY_08,HTML_MESSAGE,T_REMOTE_IMAGE autolearn=disabled
```
```auto
Spam-report * 0.2 FREEMAIL_REPLYTO_END_DIGIT Reply-To freemail username ends in digit * (user[at]hotmail.com )
```
Is there a way to change the config for this field (Reply To) so that it uses our Mautic’s system email / From email? Or is there any way to work around this issue as currently majority of the emails coming in are going directly in the Spam folder and they are all legitimate emails from customers.
Thanks to whom ever can help us…
---
### Author:  [@pushlogic](https://forum.mautic.org/u/pushlogic)
#### Post date: [April 15, 2016, 7:37am UTC](https://forum.mautic.org/t/emails-going-into-spam/3512/3 "2016-04-15T07:37:26Z")
@MxyzptlkFishStix will dive into this now and test and get back you. Seems like a viable temp fix for now.
---
### Author:  [@pushlogic](https://forum.mautic.org/u/pushlogic)
#### Post date: [April 15, 2016, 9:29am UTC](https://forum.mautic.org/t/emails-going-into-spam/3512/4 "2016-04-15T09:29:50Z")
@MxyzptlkFishStix Excellent, thanks for the direction into where the Reply to field is set, it seems to have resolved the issue for us and our clients. As a temp solution, we’ll be sure to put this fix forward as a possible option to update from the Mautic admin panel rather than delving into the code after each update of Mautic.