# Emails not going out **URL:** \ **Category:** Product Support\ **Created:** [September 13, 2016, 11:21pm UTC](https://forum.mautic.org/t/emails-not-going-out/5334 "2016-09-13T23:21:36Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![tpsmktg](https://avatars.discourse-cdn.com/v4/letter/t/f08c70/32.png) [@tpsmktg](https://forum.mautic.org/u/tpsmktg)\ **Post date:** [September 13, 2016, 11:21pm UTC](https://forum.mautic.org/t/emails-not-going-out/5334/1 "2016-09-13T23:21:36Z")
I’ve searched this forum, and it seems to be a common problem, but I don’t see a solution to my situation. Help would be appreciated. I just set up a new installation of Mautic 2.1.1 on a subdomain on a shared server at [Inmotionhosting.com](http://Inmotionhosting.com). Mautic’s System Info reports PHP Version 5.6.25, I’m not sure about the SQL version, if that matters. I’ve gotten a form on my website to correctly capture contact info into segments. I’ve got basic emails setup and a campaign configured to send 2 emails. But nothing gets sent. I can send an email from the contact list drop down, so I suspect it’s a cron issue. But my hosting support tech says my cron jobs look to be correctly configured. At least, there’s nothing wrong with the path. Here’s what they look like: Code: every 15 minutes usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:webhooks:process \>/dev/null 2\>&1 every 10 minutes usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:segments:update \>/dev/null 2\>&1 usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:campaigns:rebuild \>/dev/null 2\>&1 usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:campaigns:trigger \>/dev/null 2\>&1 every minute usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:emails:send \>/dev/null 2\>&1 once per day usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:email:fetch \>/dev/null 2\>&1 usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:iplookup:download \>/dev/null 2\>&1 usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:maintenance:cleanup --days-old=365 --dry-run \>/dev/null 2\>&1 Anything jump out at you? ---
**Author:** ![tpsmktg](https://avatars.discourse-cdn.com/v4/letter/t/f08c70/32.png) [@tpsmktg](https://forum.mautic.org/u/tpsmktg)\ **Post date:** [September 13, 2016, 11:21pm UTC](https://forum.mautic.org/t/emails-not-going-out/5334/2 "2016-09-13T23:21:36Z")
I’ve searched this forum, and it seems to be a common problem, but I don’t see a solution to my situation. Help would be appreciated. I just set up a new installation of Mautic 2.1.1 on a subdomain on a shared server at [Inmotionhosting.com](http://Inmotionhosting.com). Mautic’s System Info reports PHP Version 5.6.25, I’m not sure about the SQL version, if that matters. I’ve gotten a form on my website to correctly capture contact info into segments. I’ve got basic emails setup and a campaign configured to send 2 emails. But nothing gets sent. I can send an email from the contact list drop down, so I suspect it’s a cron issue. But my hosting support tech says my cron jobs look to be correctly configured. At least, there’s nothing wrong with the path. Here’s what they look like: [code]every 15 minutes usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:webhooks:process \>/dev/null 2\>&1 every 10 minutes usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:segments:update \>/dev/null 2\>&1 usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:campaigns:rebuild \>/dev/null 2\>&1 usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:campaigns:trigger \>/dev/null 2\>&1 every minute usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:emails:send \>/dev/null 2\>&1 once per day usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:email:fetch \>/dev/null 2\>&1 usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:iplookup:download \>/dev/null 2\>&1 usr/local/cpanel/3rdparty/bin/php /cassty5/mautic/app/console mautic:maintenance:cleanup --days-old=365 --dry-run \>/dev/null 2\>&1 [/code] Anything jump out at you?