# Emails not queued

**URL:** <https://forum.mautic.org/t/emails-not-queued/5650>\
**Category:** Product Support\
**Created:** [March 17, 2016, 4:50am UTC](https://forum.mautic.org/t/emails-not-queued/5650 "2016-03-17T04:50:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![startfinance](https://avatars.discourse-cdn.com/v4/letter/s/d07c76/32.png) [@startfinance](https://forum.mautic.org/u/startfinance)\
**Post date:** [March 17, 2016, 4:50am UTC](https://forum.mautic.org/t/emails-not-queued/5650/1 "2016-03-17T04:50:05Z")

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Hi everyone.  
  
  
  
I have configured Mautic to Queue emails. I then set a cron job that runs every minute:

Quote:

\*/1 \* \* \* \* /usr/bin/php /home/marketing/public\_html/app/console mautic:email:process --env=prod

  
I set the spool folder outside of public\_html. I can see that it created a DEFAULT subdir inside of it, but it remains empty. Am I missing anything? I set the cron to email me the output and it is not sending any eerrors, this is what it outputs:  

Quote:

X-Powered-By: PHP/5.3.29  
Content-type: text/html

  
I have read as many threads in the forum as I can find but none of them helped me solve this.  
  
Many thanks!

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<div class="post-metadata">

**Author:** ![startfinance](https://avatars.discourse-cdn.com/v4/letter/s/d07c76/32.png) [@startfinance](https://forum.mautic.org/u/startfinance)\
**Post date:** [March 17, 2016, 4:50am UTC](https://forum.mautic.org/t/emails-not-queued/5650/2 "2016-03-17T04:50:05Z")

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Hi everyone.

I have configured Mautic to Queue emails. I then set a cron job that runs every minute:

> [@](#):
>
> \*/1 \* \* \* \* /usr/bin/php /home/marketing/public\_html/app/console mautic:email:process --env=prod

I set the spool folder outside of public\_html. I can see that it created a DEFAULT subdir inside of it, but it remains empty. Am I missing anything? I set the cron to email me the output and it is not sending any eerrors, this is what it outputs:

[quote]X-Powered-By: PHP/5.3.29  
Content-type: text/html  
[/quote]

I have read as many threads in the forum as I can find but none of them helped me solve this.

Many thanks!

---

<div class="post-metadata">

**Author:** ![startfinance](https://avatars.discourse-cdn.com/v4/letter/s/d07c76/32.png) [@startfinance](https://forum.mautic.org/u/startfinance)\
**Post date:** [March 17, 2016, 5:01am UTC](https://forum.mautic.org/t/emails-not-queued/5650/3 "2016-03-17T05:01:31Z")

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The log file is logging this:

[quote][2016-03-17 04:59:34] mautic.WARNING: PHP Warning: require(/home/marketing/public\_html/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php) [function.require]: failed to open stream: No such file or directory - in file /home/marketing/public\_html/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-03-17 04:59:34] mautic.ERROR: Fatal: require() [function.require]: Failed opening required ‘/home/marketing/public\_html/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php’ (include\_path=’.:/usr/lib/php:/usr/local/lib/php’) - in file /home/marketing/public\_html/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] [][/quote]

This is way out of my depth, what does it mean?

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<div class="post-metadata">

**Author:** ![startfinance](https://avatars.discourse-cdn.com/v4/letter/s/d07c76/32.png) [@startfinance](https://forum.mautic.org/u/startfinance)\
**Post date:** [March 17, 2016, 5:07am UTC](https://forum.mautic.org/t/emails-not-queued/5650/4 "2016-03-17T05:07:49Z")

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I just checked and app/cache/prod/doctrine does not exist physically, should it?