# Emails not sending **URL:** \ **Category:** Product Support\ **Created:** [February 7, 2017, 2:10pm UTC](https://forum.mautic.org/t/emails-not-sending/7412 "2017-02-07T14:10:00Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![kat](https://avatars.discourse-cdn.com/v4/letter/k/b19c9b/32.png) [@kat](https://forum.mautic.org/u/kat)\ **Post date:** [February 7, 2017, 2:10pm UTC](https://forum.mautic.org/t/emails-not-sending/7412/1 "2017-02-07T14:10:00Z")
Hello guys, I’m using Mautic via [mautic.net](http://mautic.net). I experience issues with email sending - no emails are sent. I tried to send myself example emails through Mautic (I used different emails and different recipients) - same issue, no emails are sent. When I set up the forms and email campaigns a few weeks ago, everything worked fine. Could you please help me. Thank you, Katrin ---
**Author:** ![kat](https://avatars.discourse-cdn.com/v4/letter/k/b19c9b/32.png) [@kat](https://forum.mautic.org/u/kat)\ **Post date:** [February 7, 2017, 2:10pm UTC](https://forum.mautic.org/t/emails-not-sending/7412/2 "2017-02-07T14:10:00Z")
Hello guys, I’m using Mautic via [mautic.net](http://mautic.net). I experience issues with email sending - no emails are sent. I tried to send myself example emails through Mautic (I used different emails and different recipients) - same issue, no emails are sent. When I set up the forms and email campaigns a few weeks ago, everything worked fine. Could you please help me. Thank you, Katrin ---
**Author:** ![bchiam](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@bchiam](https://forum.mautic.org/u/bchiam)\ **Post date:** [February 7, 2017, 2:13pm UTC](https://forum.mautic.org/t/emails-not-sending/7412/3 "2017-02-07T14:13:37Z")
Hi Katrin, You need to show me some of your setting. I might be able to give you some idea. ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [February 7, 2017, 2:14pm UTC](https://forum.mautic.org/t/emails-not-sending/7412/4 "2017-02-07T14:14:27Z")
[https://status.mautic.com/](https://status.mautic.com/) @kat ---
**Author:** ![bchiam](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@bchiam](https://forum.mautic.org/u/bchiam)\ **Post date:** [February 7, 2017, 2:16pm UTC](https://forum.mautic.org/t/emails-not-sending/7412/5 "2017-02-07T14:16:40Z")
Oh you using cloud based. yes that seems like cloud based issue. ---
**Author:** ![kat](https://avatars.discourse-cdn.com/v4/letter/k/b19c9b/32.png) [@kat](https://forum.mautic.org/u/kat)\ **Post date:** [February 7, 2017, 2:16pm UTC](https://forum.mautic.org/t/emails-not-sending/7412/6 "2017-02-07T14:16:40Z")
Hi bchiam, thank you for your reply. Let me know what settings you require. ---
**Author:** ![bchiam](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@bchiam](https://forum.mautic.org/u/bchiam)\ **Post date:** [February 7, 2017, 2:17pm UTC](https://forum.mautic.org/t/emails-not-sending/7412/7 "2017-02-07T14:17:05Z")
You using cloud based? ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [February 7, 2017, 2:23pm UTC](https://forum.mautic.org/t/emails-not-sending/7412/8 "2017-02-07T14:23:42Z")
@kat you are using Mautic Cloud check Mautic Cloud Services Status [https://status.mautic.com/](https://status.mautic.com/) ---
**Author:** ![kat](https://avatars.discourse-cdn.com/v4/letter/k/b19c9b/32.png) [@kat](https://forum.mautic.org/u/kat)\ **Post date:** [February 7, 2017, 2:24pm UTC](https://forum.mautic.org/t/emails-not-sending/7412/9 "2017-02-07T14:24:21Z")
@ninjoan, a customer wrote me on the 1st of Feb, that he didn’t receive my email after signing up with a Mautic form on my website. So the issue is with the servers? ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [February 7, 2017, 2:25pm UTC](https://forum.mautic.org/t/emails-not-sending/7412/10 "2017-02-07T14:25:32Z")
Yes go to [https://status.mautic.com/](https://status.mautic.com/) and you will see ---
**Author:** ![kat](https://avatars.discourse-cdn.com/v4/letter/k/b19c9b/32.png) [@kat](https://forum.mautic.org/u/kat)\ **Post date:** [February 7, 2017, 2:26pm UTC](https://forum.mautic.org/t/emails-not-sending/7412/11 "2017-02-07T14:26:19Z")
Thank you, @ninjoan.