# Emails not sending

**URL:** <https://forum.mautic.org/t/emails-not-sending/7879>\
**Category:** Product Support\
**Created:** [March 10, 2017, 12:47pm UTC](https://forum.mautic.org/t/emails-not-sending/7879 "2017-03-10T12:47:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tdlabs](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tdlabs/32/166_2.png) [@tdlabs](https://forum.mautic.org/u/tdlabs)\
**Post date:** [March 10, 2017, 12:47pm UTC](https://forum.mautic.org/t/emails-not-sending/7879/1 "2017-03-10T12:47:04Z")

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I have set up emails through sparkpost. I tested the connection, sent a test email and received it.  
  
I have a form with an action to send me the results via email. Never received them.

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<div class="post-metadata">

**Author:** ![tdlabs](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tdlabs/32/166_2.png) [@tdlabs](https://forum.mautic.org/u/tdlabs)\
**Post date:** [March 10, 2017, 12:47pm UTC](https://forum.mautic.org/t/emails-not-sending/7879/2 "2017-03-10T12:47:04Z")

</div>

I have set up emails through sparkpost. I tested the connection, sent a test email and received it.  
I have a form with an action to send me the results via email. Never received them.

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<div class="post-metadata">

**Author:** ![zorroagro](https://avatars.discourse-cdn.com/v4/letter/z/e274bd/32.png) [@zorroagro](https://forum.mautic.org/u/zorroagro)\
**Post date:** [March 10, 2017, 1:24pm UTC](https://forum.mautic.org/t/emails-not-sending/7879/3 "2017-03-10T13:24:28Z")

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I have this same problem.

I tried do use Cronfig and do not appear any wrong message but still, my campaigns do not work.

I tried to use an external service for cronjob ([cron-job.org](http://cron-job.org)) and I used this script: [https://www.mautic.org/community/index.php/5092-mautic-2-0-up-cronjob-update-2-5-x/0#p13767](https://www.mautic.org/community/index.php/5092-mautic-2-0-up-cronjob-update-2-5-x/0#p13767)  
But all the commands failed. The messages are:

"Status: 302 Moved Temporarily

Response headers  
Date: Fri, 10 Mar 2017 13:15:27 GMT  
Server: Apache  
Location: /404.html  
Content-Length: 0  
Content-Type: text/html"

My mautic is 2.7 and I have the last update for php. My server is shared (hostgator).  
Sometimes I receive the test e-mails, sometimes don’t.

Could somebody give me an idea? I searched for the mistake at the forum but I do not found the answer.