# Emails not sent and not triggered

**URL:** <https://forum.mautic.org/t/emails-not-sent-and-not-triggered/4953>\
**Category:** Product Support\
**Created:** [August 18, 2016, 5:15pm UTC](https://forum.mautic.org/t/emails-not-sent-and-not-triggered/4953 "2016-08-18T17:15:35Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![tiagosimoes](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tiagosimoes/32/69_2.png) [@tiagosimoes](https://forum.mautic.org/u/tiagosimoes)\
**Post date:** [August 18, 2016, 5:15pm UTC](https://forum.mautic.org/t/emails-not-sent-and-not-triggered/4953/1 "2016-08-18T17:15:35Z")

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Hi Guys!  
  
I’m having a weird problem now.  
  
Everything was fine with Mautic v. 1.4.1, but since i update do 2.1 version, my emails are not sent anymore.  
  
And yes, i altered the cron jobs to match the new ones.  
  
I also tried to use cronfig, but with no success.  
  
I created a log file with the cronjobs to see what is the errors, but when i try do trigger a campaing or try to send a email, i get this:  
  
  
  
Triggering events for campaign 1  
  
Triggering first level events  
  
0 total events(s) to be processed in batches of 100  
  
0 event(s) executed  
  
  
  
Triggering scheduled events  
  
0 total events(s) to be processed in batches of 100  
  
0 event(s) executed  
  
  
  
Triggering ‘non-action’ events  
  
0 event(s) executed  
  
  
  
Triggering events for campaign 2  
  
Triggering first level events  
  
0 total events(s) to be processed in batches of 100  
  
0 event(s) executed  
  
  
  
Triggering scheduled events  
  
0 total events(s) to be processed in batches of 100  
  
0 event(s) executed  
  
  
  
Triggering ‘non-action’ events  
  
0 event(s) executed  
  
  
  
As i can see, no problem are found, but also the log say there is no event do be processed.  
  
  
  
Anyone have any ideia about what can i do?

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<div class="post-metadata">

**Author:** ![tiagosimoes](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tiagosimoes/32/69_2.png) [@tiagosimoes](https://forum.mautic.org/u/tiagosimoes)\
**Post date:** [August 18, 2016, 5:15pm UTC](https://forum.mautic.org/t/emails-not-sent-and-not-triggered/4953/2 "2016-08-18T17:15:35Z")

</div>

Hi Guys!  
I’m having a weird problem now.  
Everything was fine with Mautic v. 1.4.1, but since i update do 2.1 version, my emails are not sent anymore.  
And yes, i altered the cron jobs to match the new ones.  
I also tried to use cronfig, but with no success.  
I created a log file with the cronjobs to see what is the errors, but when i try do trigger a campaing or try to send a email, i get this:

Triggering events for campaign 1  
Triggering first level events  
0 total events(s) to be processed in batches of 100  
0 event(s) executed

Triggering scheduled events  
0 total events(s) to be processed in batches of 100  
0 event(s) executed

Triggering ‘non-action’ events  
0 event(s) executed

Triggering events for campaign 2  
Triggering first level events  
0 total events(s) to be processed in batches of 100  
0 event(s) executed

Triggering scheduled events  
0 total events(s) to be processed in batches of 100  
0 event(s) executed

Triggering ‘non-action’ events  
0 event(s) executed

As i can see, no problem are found, but also the log say there is no event do be processed.

Anyone have any ideia about what can i do?

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**Author:** ![liquid01](https://avatars.discourse-cdn.com/v4/letter/l/edb3f5/32.png) [@liquid01](https://forum.mautic.org/u/liquid01)\
**Post date:** [August 19, 2016, 8:27am UTC](https://forum.mautic.org/t/emails-not-sent-and-not-triggered/4953/3 "2016-08-19T08:27:24Z")

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I had the same problem when I updated from 2.0.1 to version 2.1 on the 12th of August. I had a backup so I rolled back to version 2.0.1 and everything worked fine again… So it might be a bug in the 2.1 version that is responsible.

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<div class="post-metadata">

**Author:** ![tiagosimoes](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tiagosimoes/32/69_2.png) [@tiagosimoes](https://forum.mautic.org/u/tiagosimoes)\
**Post date:** [August 19, 2016, 7:56pm UTC](https://forum.mautic.org/t/emails-not-sent-and-not-triggered/4953/4 "2016-08-19T19:56:01Z")

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Hummm ok Lliqued01, thanks for your reply!

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**Author:** ![jamfar](https://avatars.discourse-cdn.com/v4/letter/j/edb3f5/32.png) [@jamfar](https://forum.mautic.org/u/jamfar)\
**Post date:** [August 20, 2016, 8:58am UTC](https://forum.mautic.org/t/emails-not-sent-and-not-triggered/4953/5 "2016-08-20T08:58:31Z")

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> [@14761:@liquid01](#):
>
> I had the same problem when I updated from 2.0.1 to version 2.1 on the 12th of August. I had a backup so I rolled back to version 2.0.1 and everything worked fine again… So it might be a bug in the 2.1 version that is responsible.

Where can i download v2.01 ?

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**Author:** ![liquid01](https://avatars.discourse-cdn.com/v4/letter/l/edb3f5/32.png) [@liquid01](https://forum.mautic.org/u/liquid01)\
**Post date:** [August 21, 2016, 9:41am UTC](https://forum.mautic.org/t/emails-not-sent-and-not-triggered/4953/6 "2016-08-21T09:41:26Z")

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You will find it at the bottom of this page:  
[https://github.com/mautic/mautic/releases/tag/2.0.1](https://github.com/mautic/mautic/releases/tag/2.0.1)

But before fiddling around with it make absolutely sure you first backup your current Mautic installation AND current database.
