# Emails Taking Up to 15 Minutes to Send

**URL:** <https://forum.mautic.org/t/emails-taking-up-to-15-minutes-to-send/21537>\
**Category:** Product Support\
**Created:** [November 6, 2021, 11:24am UTC](https://forum.mautic.org/t/emails-taking-up-to-15-minutes-to-send/21537 "2021-11-06T11:24:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![monkeyjedi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/monkeyjedi/32/543_2.png) [@monkeyjedi](https://forum.mautic.org/u/monkeyjedi)\
**Post date:** [November 6, 2021, 11:24am UTC](https://forum.mautic.org/t/emails-taking-up-to-15-minutes-to-send/21537/1 "2021-11-06T11:24:25Z")

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**Your software**  
My Mautic version is: 3.3.1 and 3.3.2  
My PHP version is: 7.4  
My Database type and version is: NA

Hi,

I’m monitoring some new opt-ins, and now people are taking almost a half hour just to get an email that’s supposed to be sent right away. I changed some cron jobs to every 15 minutes. The problem might have happened since that change. Why is it taking 12 minutes, and even 28 minutes, for people to get a “Confirm your email address” email? They’re not going to wait for that. Seems like things only happen during minutes 0, 15, and 45 every hour in Mautic.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [November 7, 2021, 1:27pm UTC](https://forum.mautic.org/t/emails-taking-up-to-15-minutes-to-send/21537/2 "2021-11-07T13:27:34Z")

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Hi,  
Cronjobs set the pace for every marketing action. If you want campaign actions to be processed faster run the cronjobs more often:

[![](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/97e2e776c3a3881b387dcfc0c7809b2d55e67d45.jpeg "Mautic Cron Jobs - MMLagos October 2020") ](https://www.youtube.com/watch?v=bQ9WrgWNLVQ)

Or use a cronless email confirmation process:

[![](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/eed1022a113380218079e333a0b35f76cfe92028.jpeg "Update: Instant Double Opt-in with Mautic (3 Methods)") ](https://www.youtube.com/watch?v=ft3IOI1afow)

Good luck.

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<div class="post-metadata">

**Author:** ![monkeyjedi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/monkeyjedi/32/543_2.png) [@monkeyjedi](https://forum.mautic.org/u/monkeyjedi)\
**Post date:** [November 7, 2021, 5:25pm UTC](https://forum.mautic.org/t/emails-taking-up-to-15-minutes-to-send/21537/3 "2021-11-07T17:25:45Z")

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Thanks. Is there any particular cron job that would speed things up if I made it more frequent? Would that be segments update or a campaigns one? I’ll go through those resources, but I’m wondering about a quick fix for the meantime.

UPDATE: The form-triggered emails aren’t doable in my case. They must use the forms provided in the membership site software. The only instant anything is a Mautic form that can trigger a confirm your email email from within the site. The others take 15 minutes because they are campaigns. About cron jobs: The way I had them set earlier, people got emails within seconds without a form. They were triggered by campaigns. And I didn’t set cron jobs to every minute. Maybe one of them was every minute. Not sure which one.