# Emails triggered in campaign are send repeatedly

**URL:** <https://forum.mautic.org/t/emails-triggered-in-campaign-are-send-repeatedly/4308>\
**Category:** Product Support\
**Created:** [June 6, 2016, 10:26am UTC](https://forum.mautic.org/t/emails-triggered-in-campaign-are-send-repeatedly/4308 "2016-06-06T10:26:34Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![adam.kain](https://avatars.discourse-cdn.com/v4/letter/a/6bbea6/32.png) [@adam.kain](https://forum.mautic.org/u/adam.kain)\
**Post date:** [June 6, 2016, 10:26am UTC](https://forum.mautic.org/t/emails-triggered-in-campaign-are-send-repeatedly/4308/1 "2016-06-06T10:26:34Z")

</div>

When I schedule sending emails in the campaign, the Mautic send up to 7 emails repeated for each lead …  
  
Some leads receive 7 emails , others receive 2 others receive 3…  
  
In this submission , should have no more than 16,000 leads … and Mautic registered nearly 40,000 submissions email  
  
  
  
What might be causing this ???  
  
  
  
I’m using AWS SES to send emails and EC2.t2.large (which is an excellent hardware configuration ) …  
  
Mautic 1.4.0 with EasyEngine, and configured to queue emails.

---

<div class="post-metadata">

**Author:** ![adam.kain](https://avatars.discourse-cdn.com/v4/letter/a/6bbea6/32.png) [@adam.kain](https://forum.mautic.org/u/adam.kain)\
**Post date:** [June 6, 2016, 10:26am UTC](https://forum.mautic.org/t/emails-triggered-in-campaign-are-send-repeatedly/4308/2 "2016-06-06T10:26:34Z")

</div>

When I schedule sending emails in the campaign, the Mautic send up to 7 emails repeated for each lead …  
Some leads receive 7 emails , others receive 2 others receive 3…  
In this submission , should have no more than 16,000 leads … and Mautic registered nearly 40,000 submissions email

What might be causing this ???

I’m using AWS SES to send emails and EC2.t2.large (which is an excellent hardware configuration ) …  
Mautic 1.4.0 with EasyEngine, and configured to queue emails.

---

<div class="post-metadata">

**Author:** ![adam.kain](https://avatars.discourse-cdn.com/v4/letter/a/6bbea6/32.png) [@adam.kain](https://forum.mautic.org/u/adam.kain)\
**Post date:** [June 6, 2016, 4:41pm UTC](https://forum.mautic.org/t/emails-triggered-in-campaign-are-send-repeatedly/4308/3 "2016-06-06T16:41:24Z")

</div>

Can it be because of the frequency of cronjob email:process ???  
Configured to perform 1x per minute

And in Mautic settings, it is to process the queue in 2000 at a time…

---

<div class="post-metadata">

**Author:** ![scaraliu](https://avatars.discourse-cdn.com/v4/letter/s/5f8ce5/32.png) [@scaraliu](https://forum.mautic.org/u/scaraliu)\
**Post date:** [June 11, 2016, 10:23am UTC](https://forum.mautic.org/t/emails-triggered-in-campaign-are-send-repeatedly/4308/4 "2016-06-11T10:23:49Z")

</div>

same here, duplicate sends with a absolute fresh install.  
Had the cron @ 3 minutes, and sending session @ 30 minutes.  
Lets see what happens.

---

<div class="post-metadata">

**Author:** ![scaraliu](https://avatars.discourse-cdn.com/v4/letter/s/5f8ce5/32.png) [@scaraliu](https://forum.mautic.org/u/scaraliu)\
**Post date:** [June 11, 2016, 10:37am UTC](https://forum.mautic.org/t/emails-triggered-in-campaign-are-send-repeatedly/4308/5 "2016-06-11T10:37:05Z")

</div>

It seems to work in my case, on tests made on a fresh install, after change at the cron == time process a batch of emails.  
3 minutes cron = 180 sec with n number of emails to send.

---

<div class="post-metadata">

**Author:** ![Urano](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/urano/32/164_2.png) [@Urano](https://forum.mautic.org/u/Urano)\
**Post date:** [March 18, 2017, 2:26am UTC](https://forum.mautic.org/t/emails-triggered-in-campaign-are-send-repeatedly/4308/6 "2017-03-18T02:26:15Z")

</div>

Today (Versión 2.5.1) the same problem with a list of 20k. Seem like a job is running. And then the next cron job start up, and send another message, and then start the third job, and…

I change the frequency of cron jobs, to one cron job each 3 hours. I hope this resolve the problem.
