# Error 403 at installing on a Plesk Webspace

**URL:** https://forum.mautic.org/t/error-403-at-installing-on-a-plesk-webspace/35165
**Category:** Mautic 5 Install/Upgrade Support
**Created:** [March 3, 2025, 6:24am UTC](https://forum.mautic.org/t/error-403-at-installing-on-a-plesk-webspace/35165 "2025-03-03T06:24:55Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![stefan-franz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/stefan-franz/32/12758_2.png) [@stefan-franz](https://forum.mautic.org/u/stefan-franz)
#### Post date: [March 11, 2025, 4:36am UTC](https://forum.mautic.org/t/error-403-at-installing-on-a-plesk-webspace/35165/2 "2025-03-11T04:36:01Z")

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After using a standard .htaccess file it worked - but not really on a webspace with plesk.  
I went back to a ubuntu server on [hetzner.com](http://hetzner.com)

Heres es my question about .htaccess - maybe one knows what command was the reason for “forbidden”

> [@Question to .htaccess](https://forum.mautic.org/t/question-to-htaccess/35236):
>
> Mautric 5.2.3 on Ubuntu 24.04, Apache 2 I copied here the .htaccess file of my Mautic installation. All is working but 2 questions: Which lines which lines block an http access? As i moved my Mautic installation it was not able to use with http only after i created a Letsencrypt SLL certifacate, it works with https. The reason must here (i think) in the .htaccess file, because a new installation is able to access via http. And i tried to move Mautic for testint to a webspace with plesk - th…

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