# Error 403 You are not allowed to access this file fresh install on server

**URL:** <https://forum.mautic.org/t/error-403-you-are-not-allowed-to-access-this-file-fresh-install-on-server/31608>\
**Category:** Mautic 5 Install/Upgrade Support\
**Created:** [April 9, 2024, 12:34pm UTC](https://forum.mautic.org/t/error-403-you-are-not-allowed-to-access-this-file-fresh-install-on-server/31608 "2024-04-09T12:34:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![prince\_kumar](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/prince_kumar/32/13384_2.png) [@prince\_kumar](https://forum.mautic.org/u/prince_kumar)\
**Post date:** [April 9, 2024, 12:34pm UTC](https://forum.mautic.org/t/error-403-you-are-not-allowed-to-access-this-file-fresh-install-on-server/31608/1 "2024-04-09T12:34:38Z")

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**Your software**  
My Mautic version is: 5.0.0  
My PHP version is: 8.1.2

**Your problem**  
My problem is:  
I recently performed a fresh installation of Mautic on my server, but upon completion, I encountered an error 403 stating ‘You are not allowed to access this file.’ Can anyone provide assistance on how to resolve this issue?

 ![screenshot-nimbusweb.me-2024.04.09-18_01_14](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/ab892a56d93ad0d7cb825dcf5d4d856b2ef7e83f.png)

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**Author:** ![marcus42](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@marcus42](https://forum.mautic.org/u/marcus42)\
**Post date:** [April 10, 2024, 9:05am UTC](https://forum.mautic.org/t/error-403-you-are-not-allowed-to-access-this-file-fresh-install-on-server/31608/2 "2024-04-10T09:05:35Z")

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Most likely your default web server configuration.

Look for this line:

> <https://github.com/mautic/mautic/blob/f1ad5338dd69ac70c68d8780ca2e4d880903aa01/.htaccess#L104>

Comment it out (or delete it) and you should get around that 403 error.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/43c63600fe51440378769136903f1fa2a9a34102.png) [@system](https://forum.mautic.org/u/system)\
**Post date:** [April 11, 2024, 9:50pm UTC](https://forum.mautic.org/t/error-403-you-are-not-allowed-to-access-this-file-fresh-install-on-server/31608/4 "2024-04-11T21:50:21Z")

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