# Error 500 on Installation **URL:** \ **Category:** Product Support\ **Created:** [November 25, 2016, 12:06pm UTC](https://forum.mautic.org/t/error-500-on-installation/6665 "2016-11-25T12:06:46Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![trafasi](https://avatars.discourse-cdn.com/v4/letter/t/d2c977/32.png) [@trafasi](https://forum.mautic.org/u/trafasi)\ **Post date:** [November 25, 2016, 12:06pm UTC](https://forum.mautic.org/t/error-500-on-installation/6665/1 "2016-11-25T12:06:46Z")
Hello, I really love Mautic, but I struggle with the installation. I always get internal server error 500. Here is the log of the error message : [2016-11-25 11:57:49] mautic.CRITICAL: Uncaught PHP Exception Exception: “There is no suitable CSPRNG installed on your system” at /fullpathinmyvps/email/vendor/paragonie/random\_compat/lib/random.php line 185 {“exception”:"[object] (Exception(code: 0): There is no suitable CSPRNG installed on your system at /fullpathinmyvps/email/vendor/paragonie/random\_compat/lib/random.php:185)"} [] [2016-11-25 11:57:49] mautic.ERROR: Deprecation: The alias option of the form.type\_extension tag of service “fos\_rest.form.extension.csrf\_disable” is deprecated since version 2.8 and will be removed in 3.0. Use the extended\_type option instead. - in file /fullpathinmyvps/email/vendor/symfony/framework-bundle/DependencyInjection/Compiler/FormPass.php - at line 67 [] [] php version : 5.6.28 mysql version : 5.53 regarding the CSPRING I found something about downgrading in short, I am stuck. all help would be appreciated. In return I can make a video for you or offer you access to a facebook campaign system to automate your facebook posts if you can help me out. Thanks a lot upfront guys ! ---
**Author:** ![trafasi](https://avatars.discourse-cdn.com/v4/letter/t/d2c977/32.png) [@trafasi](https://forum.mautic.org/u/trafasi)\ **Post date:** [November 25, 2016, 12:06pm UTC](https://forum.mautic.org/t/error-500-on-installation/6665/2 "2016-11-25T12:06:46Z")
Hello, I really love Mautic, but I struggle with the installation. I always get internal server error 500. Here is the log of the error message : [2016-11-25 11:57:49] mautic.CRITICAL: Uncaught PHP Exception Exception: “There is no suitable CSPRNG installed on your system” at /fullpathinmyvps/email/vendor/paragonie/random\_compat/lib/random.php line 185 {“exception”:"[object] (Exception(code: 0): There is no suitable CSPRNG installed on your system at /fullpathinmyvps/email/vendor/paragonie/random\_compat/lib/random.php:185)"} [] [2016-11-25 11:57:49] mautic.ERROR: Deprecation: The alias option of the form.type\_extension tag of service “fos\_rest.form.extension.csrf\_disable” is deprecated since version 2.8 and will be removed in 3.0. Use the extended\_type option instead. - in file /fullpathinmyvps/email/vendor/symfony/framework-bundle/DependencyInjection/Compiler/FormPass.php - at line 67 [] [] php version : 5.6.28 mysql version : 5.53 regarding the CSPRING I found something about downgrading in short, I am stuck. all help would be appreciated. In return I can make a video for you or offer you access to a facebook campaign system to automate your facebook posts if you can help me out. Thanks a lot upfront guys ! ---
**Author:** ![trafasi](https://avatars.discourse-cdn.com/v4/letter/t/d2c977/32.png) [@trafasi](https://forum.mautic.org/u/trafasi)\ **Post date:** [November 25, 2016, 12:07pm UTC](https://forum.mautic.org/t/error-500-on-installation/6665/3 "2016-11-25T12:07:57Z")
My php settings can be found here : [here](http://bit.ly/2gbIc29) ---
**Author:** ![waosau](https://avatars.discourse-cdn.com/v4/letter/w/35a633/32.png) [@waosau](https://forum.mautic.org/u/waosau)\ **Post date:** [November 29, 2016, 11:40pm UTC](https://forum.mautic.org/t/error-500-on-installation/6665/4 "2016-11-29T23:40:57Z")
try: upgrade to php 7.0 allow ; fileinfo & intl in php extensions clear cache