# Error 535-5.7.8 not able to send email with google apps

**URL:** <https://forum.mautic.org/t/error-535-5-7-8-not-able-to-send-email-with-google-apps/10010>\
**Category:** Product Support\
**Created:** [November 29, 2017, 5:27pm UTC](https://forum.mautic.org/t/error-535-5-7-8-not-able-to-send-email-with-google-apps/10010 "2017-11-29T17:27:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![chrismilleresp](https://avatars.discourse-cdn.com/v4/letter/c/ea666f/32.png) [@chrismilleresp](https://forum.mautic.org/u/chrismilleresp)\
**Post date:** [November 29, 2017, 5:27pm UTC](https://forum.mautic.org/t/error-535-5-7-8-not-able-to-send-email-with-google-apps/10010/1 "2017-11-29T17:27:02Z")

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Hi everyone,  
  
I wasnt able to send any email. I’m using google apps and my configurations is:  
  
SMTP host: [smtp.gmail.com](http://smtp.gmail.com)  
  
SMTP port : 587  
  
SMTP encryption type: TLS  
  
And stil doesnt working.  
  
  
  
The error I receive testing the account.  
  
Expected response code 250 but got code “535”, with message "535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 [https://support.google.com/mail/?p=BadCredentials](https://support.google.com/mail/?p=BadCredentials)

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**Author:** ![chrismilleresp](https://avatars.discourse-cdn.com/v4/letter/c/ea666f/32.png) [@chrismilleresp](https://forum.mautic.org/u/chrismilleresp)\
**Post date:** [November 29, 2017, 5:27pm UTC](https://forum.mautic.org/t/error-535-5-7-8-not-able-to-send-email-with-google-apps/10010/2 "2017-11-29T17:27:02Z")

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Hi everyone,  
I wasnt able to send any email. I’m using google apps and my configurations is:  
SMTP host: [smtp.gmail.com](http://smtp.gmail.com)  
SMTP port : 587  
SMTP encryption type: TLS  
And stil doesnt working.

The error I receive testing the account.  
Expected response code 250 but got code “535”, with message "535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 [https://support.google.com/mail/?p=BadCredentials](https://support.google.com/mail/?p=BadCredentials)

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**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\
**Post date:** [November 30, 2017, 9:41am UTC](https://forum.mautic.org/t/error-535-5-7-8-not-able-to-send-email-with-google-apps/10010/3 "2017-11-30T09:41:07Z")

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Maybe this one? [https://www.digitalocean.com/community/questions/unable-to-send-mail-through-smtp-gmail-com?comment=51330](https://www.digitalocean.com/community/questions/unable-to-send-mail-through-smtp-gmail-com?comment=51330)