# Error 554 with response code 250

**URL:** <https://forum.mautic.org/t/error-554-with-response-code-250/13844>\
**Category:** Product Support\
**Created:** [April 10, 2020, 7:41am UTC](https://forum.mautic.org/t/error-554-with-response-code-250/13844 "2020-04-10T07:41:47Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![deejames](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deejames/32/677_2.png) [@deejames](https://forum.mautic.org/u/deejames)\
**Post date:** [April 10, 2020, 7:41am UTC](https://forum.mautic.org/t/error-554-with-response-code-250/13844/1 "2020-04-10T07:41:47Z")

</div>

**Your software**  
My Mautic version is:  
My PHP version is: 7.1

My problem is:  
(Expected response code 250 but got code “554”, with message "554 Message rejected: Email address is not verified.)

The email is being sent from the contact and saying it is not verified.

I am sending the contact an email. There would be no way for me to verify the contact email address.