# Error connecting with Mailjet

**URL:** <https://forum.mautic.org/t/error-connecting-with-mailjet/11830>\
**Category:** Product Support\
**Created:** [November 29, 2019, 1:44pm UTC](https://forum.mautic.org/t/error-connecting-with-mailjet/11830 "2019-11-29T13:44:42Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![abhiram](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/abhiram/32/505_2.png) [@abhiram](https://forum.mautic.org/u/abhiram)\
**Post date:** [November 29, 2019, 1:44pm UTC](https://forum.mautic.org/t/error-connecting-with-mailjet/11830/1 "2019-11-29T13:44:42Z")

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> [@](#):
>
> [**View in #general on Slack**](https://slack.com/archives/C02GEN0SG/p1575033164047800)
> 
> **@abhiram:** i have a doubt i am getting Connection could not be established with host [in-v3.mailjet.com](http://in-v3.mailjet.com) [Connection refused #111] Log data: ++ Starting Mautic\EmailBundle\Swiftmailer\Transport\MailjetTransport !! Connection could not be established with host [in-v3.mailjet.com](http://in-v3.mailjet.com) [Connection refused #111] (code: 0)  
> ++ Starting Mautic\EmailBundle\Swiftmailer\Transport\MailjetTransport !! Connection could not be established with host [in-v3.mailjet.com](http://in-v3.mailjet.com) [Connection refused #111] (code: 0) for every service provider

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [November 29, 2019, 1:46pm UTC](https://forum.mautic.org/t/error-connecting-with-mailjet/11830/2 "2019-11-29T13:46:38Z")

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Have you checked your error logs to see if there is a more specific error being thrown?

Have you got the correct credentials/API keys/etc and using the correct connection details (e.g. port, server etc) where required?

Are you on shared hosting? Sometimes they block ports which prevents the connection.

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**Author:** ![deepti](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deepti/32/411_2.png) [@deepti](https://forum.mautic.org/u/deepti)\
**Post date:** [November 29, 2019, 3:43pm UTC](https://forum.mautic.org/t/error-connecting-with-mailjet/11830/3 "2019-11-29T15:43:37Z")

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use correct SMTP Port … and try

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**Author:** ![MxyzptlkFishStix](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mxyzptlkfishstix/32/1132_2.png) [@MxyzptlkFishStix](https://forum.mautic.org/u/MxyzptlkFishStix)\
**Post date:** [December 1, 2019, 6:38am UTC](https://forum.mautic.org/t/error-connecting-with-mailjet/11830/4 "2019-12-01T06:38:15Z")

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Your outbound connection to SMTP ports are blocked. Contact your hoster to unblock them.

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**Author:** ![abhiram](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/abhiram/32/505_2.png) [@abhiram](https://forum.mautic.org/u/abhiram)\
**Post date:** [December 10, 2019, 2:01pm UTC](https://forum.mautic.org/t/error-connecting-with-mailjet/11830/5 "2019-12-10T14:01:20Z")

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Yes i am in sharing host in godaddy.