# Error installing Mautic via Softaculous **URL:** \ **Category:** Product Support\ **Created:** [October 21, 2016, 12:40am UTC](https://forum.mautic.org/t/error-installing-mautic-via-softaculous/6301 "2016-10-21T00:40:54Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![jsensi](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@jsensi](https://forum.mautic.org/u/jsensi)\ **Post date:** [October 21, 2016, 12:40am UTC](https://forum.mautic.org/t/error-installing-mautic-via-softaculous/6301/1 "2016-10-21T00:40:54Z")
Hey guys, I’m excited to use Mautic, and so I’m following Adam’s video to install it to my wordpress site (hosting with Siteground). I followed the steps using Softaculous, and installed Mautic to a subdomain, but when trying to access that domain, I am getting a 404 Page not found error. Any suggestions? ---
**Author:** ![jsensi](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@jsensi](https://forum.mautic.org/u/jsensi)\ **Post date:** [October 21, 2016, 12:40am UTC](https://forum.mautic.org/t/error-installing-mautic-via-softaculous/6301/2 "2016-10-21T00:40:54Z")
Hey guys, I’m excited to use Mautic, and so I’m following Adam’s video to install it to my wordpress site (hosting with Siteground). I followed the steps using Softaculous, and installed Mautic to a subdomain, but when trying to access that domain, I am getting a 404 Page not found error. Any suggestions? ---
**Author:** ![jsensi](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@jsensi](https://forum.mautic.org/u/jsensi)\ **Post date:** [October 21, 2016, 2:00am UTC](https://forum.mautic.org/t/error-installing-mautic-via-softaculous/6301/3 "2016-10-21T02:00:20Z")
Update - I got the install to work. However - I cannot log in using the credentials I created, and Mautic doesn’t even recognize the email I used, so I cannot reset my password. Suggestions?