# Error installing mautic

**URL:** https://forum.mautic.org/t/error-installing-mautic/8174
**Category:** Development
**Created:** [April 11, 2017, 3:40pm UTC](https://forum.mautic.org/t/error-installing-mautic/8174 "2017-04-11T15:40:34Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![maeva](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@maeva](https://forum.mautic.org/u/maeva)
#### Post date: [April 11, 2017, 3:40pm UTC](https://forum.mautic.org/t/error-installing-mautic/8174/1 "2017-04-11T15:40:34Z")

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Hi,  
  
  
  
I am getting this error  
  
  
  
PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -1. This is handled automatically by the .htaccess file when using Apache and mod\_php5, but must be set manually in php.ini for other server configurations. Please add ‘always\_populate\_raw\_post\_data = -1’ to your php.ini and restart your web server.  
  
  
  
where installing mautic I am using cloudways server any suggestions please !!

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### Author: ![maeva](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@maeva](https://forum.mautic.org/u/maeva)
#### Post date: [April 11, 2017, 3:40pm UTC](https://forum.mautic.org/t/error-installing-mautic/8174/2 "2017-04-11T15:40:34Z")

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Hi,

I am getting this error

PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -1. This is handled automatically by the .htaccess file when using Apache and mod\_php5, but must be set manually in php.ini for other server configurations. Please add ‘always\_populate\_raw\_post\_data = -1’ to your php.ini and restart your web server.

where installing mautic I am using cloudways server any suggestions please !!

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### Author: ![redneckbob](https://avatars.discourse-cdn.com/v4/letter/r/73ab20/32.png) [@redneckbob](https://forum.mautic.org/u/redneckbob)
#### Post date: [April 11, 2017, 11:39pm UTC](https://forum.mautic.org/t/error-installing-mautic/8174/3 "2017-04-11T23:39:55Z")

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I’m not familiar with cloudways, but did you try the suggestion in the error message?

Please add ‘always\_populate\_raw\_post\_data = -1’ to your php.ini and restart your web server.

and do you have mod\_php5 installed? Mautic is a big complex program that requires some knowledge to setup and configure. There is a full featured free version (w/limits) here: [https://mautic.com/products/pricing/](https://mautic.com/products/pricing/)