# Error on sendimg SMS
**URL:** https://forum.mautic.org/t/error-on-sendimg-sms/9438
**Category:** Product Support
**Created:** [September 13, 2017, 7:32am UTC](https://forum.mautic.org/t/error-on-sendimg-sms/9438 "2017-09-13T07:32:42Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@neveen](https://forum.mautic.org/u/neveen)
#### Post date: [September 13, 2017, 7:32am UTC](https://forum.mautic.org/t/error-on-sendimg-sms/9438/1 "2017-09-13T07:32:42Z")
campaign action triggered but it don’t send SMS .
Error: this event encountered an error during the last attempt to process
Note : using paid Twilio account and integrated it in plugin section
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### Author:  [@neveen](https://forum.mautic.org/u/neveen)
#### Post date: [September 13, 2017, 7:32am UTC](https://forum.mautic.org/t/error-on-sendimg-sms/9438/2 "2017-09-13T07:32:42Z")
campaign action triggered but it don’t send SMS .
Error: this event encountered an error during the last attempt to process
Note : using paid Twilio account and integrated it in plugin section
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### Author:  [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [September 13, 2017, 1:00pm UTC](https://forum.mautic.org/t/error-on-sendimg-sms/9438/3 "2017-09-13T13:00:38Z")
Are cron job running?
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### Author:  [@neveen](https://forum.mautic.org/u/neveen)
#### Post date: [September 14, 2017, 5:39am UTC](https://forum.mautic.org/t/error-on-sendimg-sms/9438/4 "2017-09-14T05:39:40Z")
No, i don’t have any cron jobs
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### Author:  [@neveen](https://forum.mautic.org/u/neveen)
#### Post date: [September 14, 2017, 10:18am UTC](https://forum.mautic.org/t/error-on-sendimg-sms/9438/5 "2017-09-14T10:18:52Z")
I’m using Mautic cloud not self hosted