# ERROR UPDATE 1.1.3 TO 1.2.0

**URL:** <https://forum.mautic.org/t/error-update-1-1-3-to-1-2-0/2300>\
**Category:** Product Support\
**Created:** [September 7, 2015, 12:39pm UTC](https://forum.mautic.org/t/error-update-1-1-3-to-1-2-0/2300 "2015-09-07T12:39:53Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![widesys](https://avatars.discourse-cdn.com/v4/letter/w/3ab097/32.png) [@widesys](https://forum.mautic.org/u/widesys)\
**Post date:** [September 7, 2015, 12:39pm UTC](https://forum.mautic.org/t/error-update-1-1-3-to-1-2-0/2300/1 "2015-09-07T12:39:53Z")

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ERROR UPDATE 1.1.3 TO 1.2.0, See image below.  
  
  
  
I wanted instructions to update manually .  
  
  
  
Thanks  
  
  
  
 ![mautic_error.png](https://www.widesys.com.br/mautic/mautic_error.png)

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**Author:** ![widesys](https://avatars.discourse-cdn.com/v4/letter/w/3ab097/32.png) [@widesys](https://forum.mautic.org/u/widesys)\
**Post date:** [September 7, 2015, 12:39pm UTC](https://forum.mautic.org/t/error-update-1-1-3-to-1-2-0/2300/2 "2015-09-07T12:39:53Z")

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ERROR UPDATE 1.1.3 TO 1.2.0, See image below.

I wanted instructions to update manually .

Thanks

![](https://www.widesys.com.br/mautic/mautic_error.png)

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [September 9, 2015, 7:36am UTC](https://forum.mautic.org/t/error-update-1-1-3-to-1-2-0/2300/3 "2015-09-09T07:36:45Z")

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Could you look at app/logs folder if there are some error messages and possibly to your server log?

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**Author:** ![widesys](https://avatars.discourse-cdn.com/v4/letter/w/3ab097/32.png) [@widesys](https://forum.mautic.org/u/widesys)\
**Post date:** [September 9, 2015, 11:01am UTC](https://forum.mautic.org/t/error-update-1-1-3-to-1-2-0/2300/4 "2015-09-09T11:01:46Z")

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In app / logs there is only one file (mautic\_prod.php) and it is empty;

I also tried: php /home/widesysc/public\_html/mautic/app/console mautic:update:apply -e prod

The command does not return any errors but returns no success message!

Please tell me that you can extract (replace) files and perform manual updates to the database and I do it.

Thank you

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [September 10, 2015, 8:16am UTC](https://forum.mautic.org/t/error-update-1-1-3-to-1-2-0/2300/5 "2015-09-10T08:16:49Z")

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I wrote an article about failed upgrade. Hope it helps [http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful](http://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful)

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/error-update-1-1-3-to-1-2-0/2300/6 "2020-02-02T22:58:32Z")

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