# Error Update from 2.11 to 2.16

**URL:** <https://forum.mautic.org/t/error-update-from-2-11-to-2-16/18539>\
**Category:** Mautic 3 - Install/Upgrade Support\
**Created:** [March 12, 2021, 11:46am UTC](https://forum.mautic.org/t/error-update-from-2-11-to-2-16/18539 "2021-03-12T11:46:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![diegowhitebite](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/diegowhitebite/32/4529_2.png) [@diegowhitebite](https://forum.mautic.org/u/diegowhitebite)\
**Post date:** [March 12, 2021, 11:46am UTC](https://forum.mautic.org/t/error-update-from-2-11-to-2-16/18539/1 "2021-03-12T11:46:07Z")

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Hello, I have a version 2.11 of Mautic and we want to update to version 2.16 that the system recommends.

When updating from the mautic itself, everything is fine until the update ends and Mautic disappears, it is no longer visible.

Can you tell me how to update to the new version?

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**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [March 12, 2021, 3:45pm UTC](https://forum.mautic.org/t/error-update-from-2-11-to-2-16/18539/2 "2021-03-12T15:45:55Z")

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are you using **mautic:update:find** then **mautic:update:apply** then **mautic:update:apply --finish** or another method?  
Clearing cache?

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<div class="post-metadata">

**Author:** ![diegowhitebite](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/diegowhitebite/32/4529_2.png) [@diegowhitebite](https://forum.mautic.org/u/diegowhitebite)\
**Post date:** [March 18, 2021, 12:03pm UTC](https://forum.mautic.org/t/error-update-from-2-11-to-2-16/18539/3 "2021-03-18T12:03:43Z")

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I am not updating by command, I have just tried to update from Mautic itself.

How should I do it?

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [March 18, 2021, 2:53pm UTC](https://forum.mautic.org/t/error-update-from-2-11-to-2-16/18539/4 "2021-03-18T14:53:29Z")

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In order to do it from command line, you need to ssh into your server.

Then run the command as EJL described:  
php7.3 /var/www/mautic/bin/console mautic:update:find then **mautic:update:apply** then **mautic:update:apply --finish**.

I had an issue doing this so wrote a small blog post about it as well, you can check it out [here](https://surge.media/update-mastic-2-15-3/).