# Error using SendGrid **URL:** \ **Category:** Product Support\ **Created:** [August 20, 2017, 7:50pm UTC](https://forum.mautic.org/t/error-using-sendgrid/9269 "2017-08-20T19:50:27Z")\ **Posts on this page:** 4\ **Page:** 1

**Author:** ![ryanwallace](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@ryanwallace](https://forum.mautic.org/u/ryanwallace)\ **Post date:** [August 20, 2017, 7:50pm UTC](https://forum.mautic.org/t/error-using-sendgrid/9269/1 "2017-08-20T19:50:27Z")

Is anyone else having issues with using SendGrid to send emails? I have used it past versions with no issues. When I try to connect now, I get a bunch of error code that ends in this. [23.91.70.144] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS 250 HELP \>\> STARTTLS \<\< 220 TLS go ahead !! Unable to connect with TLS encryption (code: 0) ---

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [August 20, 2017, 8:10pm UTC](https://forum.mautic.org/t/error-using-sendgrid/9269/3 "2017-08-20T20:10:16Z")

check if you have the TLS ports open ---

**Author:** ![ryanwallace](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@ryanwallace](https://forum.mautic.org/u/ryanwallace)\ **Post date:** [August 21, 2017, 3:39pm UTC](https://forum.mautic.org/t/error-using-sendgrid/9269/4 "2017-08-21T15:39:33Z")

I’ll check that. Thanks.