# ERROR: "Wait" when saving or applying any action

**URL:** <https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301>\
**Category:** Product Support\
**Created:** [October 4, 2019, 3:26pm UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301 "2019-10-04T15:26:51Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![lordeze](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lordeze/32/825_2.png) [@lordeze](https://forum.mautic.org/u/lordeze)\
**Post date:** [October 4, 2019, 3:26pm UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/1 "2019-10-04T15:26:51Z")

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**Your software**  
My Mautic version is:2.15.1  
My PHP version is:7.1

**Your problem**  
My problem is: “Please wait” when saving or applying any action

These errors are showing in the log:  
[2019-10-04 05:55:22] mautic.ERROR: SCHEMA ERROR: An exception occurred while executing ‘SELECT f.alias, f.is\_unique\_identifer as is\_unique, f.type, f.object FROM lead\_fields f WHERE f.object = ‘lead’ ORDER BY f.field\_order ASC’: SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘XXXXX\_XXXXXXXX.lead\_fields’ doesn’t exist

Steps I have tried to fix the problem:

> <https://github.com/mautic/mautic/issues/4652>

  

> <https://github.com/mautic/mautic/pull/4656>

  
 ![ERROR%20MAUTIC](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/3e5d43ad10f7c570324e2cfabcbacf77ae17a3c0.jpeg) ![ERROR%20MAUTIC2](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/3aef44953a83d814ba30a17d04330dee823a1b3e.jpeg)

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [October 4, 2019, 3:44pm UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/2 "2019-10-04T15:44:36Z")

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It looks like you have a schema (database) problem.

Did you try to update and have it fail at some point?

Please follow these steps: [https://www.mautic.org/docs/en/tips/update-failed.html](https://www.mautic.org/docs/en/tips/update-failed.html)

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**Author:** ![lordeze](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lordeze/32/825_2.png) [@lordeze](https://forum.mautic.org/u/lordeze)\
**Post date:** [October 5, 2019, 5:11am UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/3 "2019-10-05T05:11:14Z")

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I have already tried to create a new subdomain 2 attempts and with 2 different databases and I have error in SHH! ![ERROR3](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/da75447c77b6e3e9849500502da9b1c672c8daf5.jpeg)

[loXXX@XXXXX.com](mailto:loXXX@XXXXX.com) [~/news.XXXXXXXX.com]# php app/console mautic:update:find

Parse error: syntax error, unexpected ‘$value’ (T\_VARIABLE) in /hoXXXX/loXXXX/news.dXXXXXXX.com/vendor/aws/aws-sdk-php/src/functions.php on line 36

help please I don’t know what to do anymore …THANK YOU

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**Author:** ![deepti](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deepti/32/411_2.png) [@deepti](https://forum.mautic.org/u/deepti)\
**Post date:** [October 5, 2019, 5:30am UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/4 "2019-10-05T05:30:18Z")

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Php version issue , upgrade php and check

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**Author:** ![lordeze](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lordeze/32/825_2.png) [@lordeze](https://forum.mautic.org/u/lordeze)\
**Post date:** [October 5, 2019, 5:50am UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/5 "2019-10-05T05:50:11Z")

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![ERRORPHP](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/b263423c20603c57f3e552bda1cbbdec92ca4e73.jpeg)

I tried 7.0 and 7.1, without solution, with the incognito tab and the cache removed from the files

from SHH with php 7.0 the same error:  
vendor/aws/aws-sdk-php/src/functions.php on line 36

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**Author:** ![lordeze](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lordeze/32/825_2.png) [@lordeze](https://forum.mautic.org/u/lordeze)\
**Post date:** [October 6, 2019, 2:12pm UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/6 "2019-10-06T14:12:09Z")

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install mautic 2.15.3 beta in a new subdomain with a clean database and a new directory … but the error continues I don’t know what else to do …

please help

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<div class="post-metadata">

**Author:** ![lordeze](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lordeze/32/825_2.png) [@lordeze](https://forum.mautic.org/u/lordeze)\
**Post date:** [October 6, 2019, 10:21pm UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/7 "2019-10-06T22:21:33Z")

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I have solved the problem! My hosting has some kind of security lock and cannot use mautic in shared hosting))) so if you want to use mautic in HOSGATOR, consider this problem

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**Author:** ![deepti](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deepti/32/411_2.png) [@deepti](https://forum.mautic.org/u/deepti)\
**Post date:** [October 12, 2019, 1:26am UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/8 "2019-10-12T01:26:06Z")

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i am sure it was an issue with mod\_security

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**Author:** ![carlmmiko](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlmmiko/32/1024_2.png) [@carlmmiko](https://forum.mautic.org/u/carlmmiko)\
**Post date:** [October 29, 2019, 10:16pm UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/9 "2019-10-29T22:16:17Z")

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and what is your actual solution?

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**Author:** ![carlmmiko](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlmmiko/32/1024_2.png) [@carlmmiko](https://forum.mautic.org/u/carlmmiko)\
**Post date:** [October 30, 2019, 5:21am UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/10 "2019-10-30T05:21:15Z")

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> [@deepti](#):
>
> mod\_security

what is mod\_security? a file?

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<div class="post-metadata">

**Author:** ![carlmmiko](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlmmiko/32/1024_2.png) [@carlmmiko](https://forum.mautic.org/u/carlmmiko)\
**Post date:** [October 30, 2019, 5:23am UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/11 "2019-10-30T05:23:24Z")

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Do you mean that there is no possible way to solve it?  
I have the same problem but I’ve read people having it in bluehost with no problem, even a shared server.  
btw:  
@lordeze did you went through this whole guide? I just saw it, perhaps has something to do with it?

> **[Basic Setup Guide](https://www.mautic.org/getting-started/)**
>
> Basic Setup Guide Awesome! You’ve downloaded a marketing automation tool.That’s a great first step, but where do you go from here? Step 1: Install Mautic If you have already downloaded the zip from the...

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [November 5, 2019, 3:49pm UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/12 "2019-11-05T15:49:09Z")

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mod\_security is a setting that some hosting providers may have enabled. You will need to ask them to check whether this is the case and see if that is causing the problems.

> **[ModSecurity](https://en.wikipedia.org/wiki/ModSecurity)**
>
> ModSecurity, sometimes called Modsec, is an open-source web application firewall (WAF). Originally designed as a module for the Apache HTTP Server, it has evolved to provide an array of Hypertext Transfer Protocol request and response filtering capabilities along with other security features across a number of different platforms including Apache HTTP Server, Microsoft IIS and Nginx. It is a free software released under the Apache license 2.0.
> The platform provides a rule configuration language ...

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<div class="post-metadata">

**Author:** ![carlmmiko](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlmmiko/32/1024_2.png) [@carlmmiko](https://forum.mautic.org/u/carlmmiko)\
**Post date:** [November 26, 2019, 1:58pm UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/13 "2019-11-26T13:58:04Z")

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yeah, now its all working excellently! 🙂

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**Author:** ![deejames](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deejames/32/677_2.png) [@deejames](https://forum.mautic.org/u/deejames)\
**Post date:** [February 8, 2020, 10:16pm UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/14 "2020-02-08T22:16:37Z")

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Lordeze, what was the solution for shared hosting at hostgator? Thanks

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**Author:** ![deejames](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deejames/32/677_2.png) [@deejames](https://forum.mautic.org/u/deejames)\
**Post date:** [February 8, 2020, 10:27pm UTC](https://forum.mautic.org/t/error-wait-when-saving-or-applying-any-action/11301/15 "2020-02-08T22:27:16Z")

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Hi, so what did you do to resolve?
