# Error when creating a text message in a campaign

**URL:** <https://forum.mautic.org/t/error-when-creating-a-text-message-in-a-campaign/30439>\
**Category:** Product Support\
**Created:** [January 11, 2024, 5:11am UTC](https://forum.mautic.org/t/error-when-creating-a-text-message-in-a-campaign/30439 "2024-01-11T05:11:35Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![iparker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/iparker/32/1936_2.png) [@iparker](https://forum.mautic.org/u/iparker)\
**Post date:** [January 11, 2024, 10:19am UTC](https://forum.mautic.org/t/error-when-creating-a-text-message-in-a-campaign/30439/3 "2024-01-11T10:19:10Z")

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Thanks for your reply. After clearing the cache and reset file/folder-permissions the error in the campaign-builder is gone so I can test it.

Unfortunately, I continue to have problems sending text messages. I have created my own post about this at [Problem sending text messages/SMS](https://forum.mautic.org/t/problem-sending-text-messages-sms/30441).

Attached is the information about the configuration:

![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d02c272c7315641e5f6cef12dedcb2ace7963a5e.png)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/2/243769d86409398cd945e6f8fce83edc0b0f1e81.png)

But sending a text message/sms via a campaign now worked. Only sending a segment message didn’t work. But with that I can continue testing and working.

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_[View the full topic](https://forum.mautic.org/t/error-when-creating-a-text-message-in-a-campaign/30439)._