# Error when creating contact

**URL:** https://forum.mautic.org/t/error-when-creating-contact/3947
**Category:** Product Support
**Created:** [July 5, 2016, 5:14am UTC](https://forum.mautic.org/t/error-when-creating-contact/3947 "2016-07-05T05:14:35Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![rgwilliams20](https://avatars.discourse-cdn.com/v4/letter/r/b9e5f3/32.png) [@rgwilliams20](https://forum.mautic.org/u/rgwilliams20)
#### Post date: [July 5, 2016, 5:14am UTC](https://forum.mautic.org/t/error-when-creating-contact/3947/1 "2016-07-05T05:14:35Z")

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Hi,  
  
  
  
I have upgraded to latest version but I cannot manually create a contact, I see the following error:  
  
  
  
[Mon Jul 04 20:13:20 2016] [warn] [client 87.224.69.220] mod\_fcgid: stderr: PHP Fatal error: require(): Failed opening required ‘/var/www/clients/client1/web19/web/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticPluginBundleEntityPlugin.php’ (include\_path=’.:/usr/share/pear:/usr/share/php’) in /var/www/clients/client1/web19/web/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php on line 207, referer: http://[DOMAIN]/mautic/s/contacts/new  
  
  
  
Can anyone help with this?

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### Author: ![rgwilliams20](https://avatars.discourse-cdn.com/v4/letter/r/b9e5f3/32.png) [@rgwilliams20](https://forum.mautic.org/u/rgwilliams20)
#### Post date: [July 5, 2016, 5:14am UTC](https://forum.mautic.org/t/error-when-creating-contact/3947/2 "2016-07-05T05:14:35Z")

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Hi,

I have upgraded to latest version but I cannot manually create a contact, I see the following error:

[Mon Jul 04 20:13:20 2016] [warn] [client 87.224.69.220] mod\_fcgid: stderr: PHP Fatal error: require(): Failed opening required ‘/var/www/clients/client1/web19/web/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticPluginBundleEntityPlugin.php’ (include\_path=’.:/usr/share/pear:/usr/share/php’) in /var/www/clients/client1/web19/web/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php on line 207, referer: http://[DOMAIN]/mautic/s/contacts/new

Can anyone help with this?

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<div class="post-metadata">

### Author: ![rgwilliams20](https://avatars.discourse-cdn.com/v4/letter/r/b9e5f3/32.png) [@rgwilliams20](https://forum.mautic.org/u/rgwilliams20)
#### Post date: [July 5, 2016, 5:32am UTC](https://forum.mautic.org/t/error-when-creating-contact/3947/3 "2016-07-05T05:32:24Z")

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Resolved by clearing cache