# Error when update schema

**URL:** <https://forum.mautic.org/t/error-when-update-schema/10668>\
**Category:** Product Support\
**Created:** [August 1, 2018, 1:37am UTC](https://forum.mautic.org/t/error-when-update-schema/10668 "2018-08-01T01:37:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ekatronik](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekatronik/32/120_2.png) [@ekatronik](https://forum.mautic.org/u/ekatronik)\
**Post date:** [August 1, 2018, 1:37am UTC](https://forum.mautic.org/t/error-when-update-schema/10668/1 "2018-08-01T01:37:39Z")

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Hi…  
What should I do…  
when i did update schema by access this url [http://mydomain.com/s/update/schema](http://mydomain.com/s/update/schema)

and show error message

“An error occurred while updating the database. Check log for more details.”

I did not understand what log file say…

1. how to fix it…?
2. and, can I run update mautic before I update schema …?

Thanks for your all help

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<div class="post-metadata">

**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [August 1, 2018, 6:55am UTC](https://forum.mautic.org/t/error-when-update-schema/10668/2 "2018-08-01T06:55:22Z")

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@ekatronik try with ssh command