# error with accentuation

**URL:** <https://forum.mautic.org/t/error-with-accentuation/10377>\
**Category:** Product Support\
**Created:** [March 23, 2018, 5:28pm UTC](https://forum.mautic.org/t/error-with-accentuation/10377 "2018-03-23T17:28:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jcasilva](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@jcasilva](https://forum.mautic.org/u/jcasilva)\
**Post date:** [March 23, 2018, 5:28pm UTC](https://forum.mautic.org/t/error-with-accentuation/10377/1 "2018-03-23T17:28:43Z")

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Hello!  
When i send a email message with accentuation in subject this error below appear on destination, anyone have a solution for this?

error: [https://i.imgur.com/LU1DZSp.png](https://i.imgur.com/LU1DZSp.png)

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<div class="post-metadata">

**Author:** ![jcasilva](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@jcasilva](https://forum.mautic.org/u/jcasilva)\
**Post date:** [March 24, 2018, 4:29pm UTC](https://forum.mautic.org/t/error-with-accentuation/10377/2 "2018-03-24T16:29:06Z")

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Hi @mxy…  
the tables has a utf8\_unicode\_ci collation  
the database has a latin1\_swedish\_ci collation

thanks

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<div class="post-metadata">

**Author:** ![jcasilva](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@jcasilva](https://forum.mautic.org/u/jcasilva)\
**Post date:** [March 26, 2018, 7:51pm UTC](https://forum.mautic.org/t/error-with-accentuation/10377/3 "2018-03-26T19:51:29Z")

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Hi! thanks for reply.  
I change the collation using your indication, the subject appear ok on gmail inbox, but some places the accentuation appears strange, see: [https://i.imgur.com/uTClpkA.png](https://i.imgur.com/uTClpkA.png)

thanks