# Every time I upgrade MAUTIC I have to reinstall AMAZON SES plugin

**URL:** <https://forum.mautic.org/t/every-time-i-upgrade-mautic-i-have-to-reinstall-amazon-ses-plugin/34305>\
**Category:** Mautic 5 Install/Upgrade Support\
**Created:** [December 4, 2024, 9:02am UTC](https://forum.mautic.org/t/every-time-i-upgrade-mautic-i-have-to-reinstall-amazon-ses-plugin/34305 "2024-12-04T09:02:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![omert](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/omert/32/10732_2.png) [@omert](https://forum.mautic.org/u/omert)\
**Post date:** [December 4, 2024, 9:02am UTC](https://forum.mautic.org/t/every-time-i-upgrade-mautic-i-have-to-reinstall-amazon-ses-plugin/34305/1 "2024-12-04T09:02:42Z")

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**Your software**  
My Mautic version is: 5.2.0  
My PHP version is: 8.2  
My Database type and version is: MySQL 8.x

**Your problem**  
My problem is:

I have discovered that after every MAUTIC system upgrade my AMAZON SES plugin ([GitHub - pabloveintimilla/mautic-amazon-ses: Mautic 5 plugin, provides Amazon SES as an email transport and callback to process bounces](https://github.com/pabloveintimilla/mautic-amazon-ses)) doesn’t work and so I am required to reinstall it after every upgrade.

Anybody knows why this happens?

These errors are showing in the log:

Steps I have tried to fix the problem:

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**Author:** ![ricfreire](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ricfreire/32/14973_2.png) [@ricfreire](https://forum.mautic.org/u/ricfreire)\
**Post date:** [December 4, 2024, 8:08pm UTC](https://forum.mautic.org/t/every-time-i-upgrade-mautic-i-have-to-reinstall-amazon-ses-plugin/34305/2 "2024-12-04T20:08:15Z")

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Hi @omert,

When planning to upgrade your Mautic instance(s), it’s important to consider the third-party plugins you’re using. Some plugins might not function properly with the new version due to changes that could affect their compatibility and features.

Be sure to check the plugin’s GitHub page or contact the developer directly to confirm if the plugin is compatible with the latest updates.

Best regards,  
Ricardo

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**Author:** ![mika](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mika/32/12678_2.png) [@mika](https://forum.mautic.org/u/mika)\
**Post date:** [December 6, 2024, 1:16pm UTC](https://forum.mautic.org/t/every-time-i-upgrade-mautic-i-have-to-reinstall-amazon-ses-plugin/34305/3 "2024-12-06T13:16:35Z")

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Did reinstalling the plugin solve it?  
[GitHub - pm-pmaas/etailors\_amazon\_ses](https://github.com/pm-pmaas/etailors_amazon_ses) looks like it’s being actively maintained, but we haven’t testet it yet and it doesn’t mention 5.2 on github.

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**Author:** ![mzagmajster](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mzagmajster/32/687_2.png) [@mzagmajster](https://forum.mautic.org/u/mzagmajster)\
**Post date:** [December 6, 2024, 2:51pm UTC](https://forum.mautic.org/t/every-time-i-upgrade-mautic-i-have-to-reinstall-amazon-ses-plugin/34305/4 "2024-12-06T14:51:21Z")

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Depending on upgrading method a bit but I think esentially all methods invoke reinstalling to core files, so when you do that Ses plugin gets deleted most likely.

Always do fullbackup of dattabase and source before any upgrade, then upgrade and move third party/custom plugins back

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**Author:** ![alexhammer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alexhammer/32/14525_2.png) [@alexhammer](https://forum.mautic.org/u/alexhammer)\
**Post date:** [December 6, 2024, 5:51pm UTC](https://forum.mautic.org/t/every-time-i-upgrade-mautic-i-have-to-reinstall-amazon-ses-plugin/34305/5 "2024-12-06T17:51:54Z")

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we’re using it with 5.2 and it seems to work 🙂