# Export contacts is not exporting all contacts\*

**URL:** <https://forum.mautic.org/t/export-contacts-is-not-exporting-all-contacts/13108>\
**Category:** Product Support\
**Created:** [February 27, 2020, 8:19am UTC](https://forum.mautic.org/t/export-contacts-is-not-exporting-all-contacts/13108 "2020-02-27T08:19:59Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![williaml](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/williaml/32/444_2.png) [@williaml](https://forum.mautic.org/u/williaml)\
**Post date:** [February 27, 2020, 8:19am UTC](https://forum.mautic.org/t/export-contacts-is-not-exporting-all-contacts/13108/1 "2020-02-27T08:19:59Z")

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For some reason when our team export contacts in the contacts page, or in the reports page selecting contacts, it only exports 56400 users, where we have 135049 users. Please advise urgently, as we use this data for important tasks.

Thank you in advance

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**Author:** ![williaml](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/williaml/32/444_2.png) [@williaml](https://forum.mautic.org/u/williaml)\
**Post date:** [February 27, 2020, 12:16pm UTC](https://forum.mautic.org/t/export-contacts-is-not-exporting-all-contacts/13108/2 "2020-02-27T12:16:20Z")

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Hey there, can anyone help?

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**Author:** ![Rembrandt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rembrandt/32/1044_2.png) [@Rembrandt](https://forum.mautic.org/u/Rembrandt)\
**Post date:** [February 27, 2020, 3:27pm UTC](https://forum.mautic.org/t/export-contacts-is-not-exporting-all-contacts/13108/3 "2020-02-27T15:27:40Z")

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Did you try to do it from the console? you might be hitting PHP’s maximum execution time. Saying this from experience. Also the contact list might be dirty AKA have some emails or names with single quotes.

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**Author:** ![Rembrandt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rembrandt/32/1044_2.png) [@Rembrandt](https://forum.mautic.org/u/Rembrandt)\
**Post date:** [February 27, 2020, 4:16pm UTC](https://forum.mautic.org/t/export-contacts-is-not-exporting-all-contacts/13108/4 "2020-02-27T16:16:30Z")

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l’d suggest you to look at the incomplete export and go to the last line. There you might find the part that’s breaking the export.

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**Author:** ![williaml](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/williaml/32/444_2.png) [@williaml](https://forum.mautic.org/u/williaml)\
**Post date:** [March 2, 2020, 11:46am UTC](https://forum.mautic.org/t/export-contacts-is-not-exporting-all-contacts/13108/5 "2020-03-02T11:46:24Z")

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Just to ensure, what is the correct process to export all contacts?

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**Author:** ![zackrspv](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/zackrspv/32/1861_2.png) [@zackrspv](https://forum.mautic.org/u/zackrspv)\
**Post date:** [March 2, 2020, 4:50pm UTC](https://forum.mautic.org/t/export-contacts-is-not-exporting-all-contacts/13108/6 "2020-03-02T16:50:30Z")

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If you are in the contact list, and you wish to export ALL contacts for a given segment, you don’t do it from the left hand side, by checking all contacts, and clicking export. THis just exports that PAGE of contacts. You do it via the upper right hand side:

 ![](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/3/375ff5c10f17f929c1a60761423880858978e7c5.png)

Just press the dropdown there, right next to ‘New’ and click ‘export’ contacts, and it will export all of the contacts currently listed.

![](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/a8091e80a3667b2ddd7e4edf2680054874d9277e.png)

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**Author:** ![williaml](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/williaml/32/444_2.png) [@williaml](https://forum.mautic.org/u/williaml)\
**Post date:** [March 3, 2020, 12:52pm UTC](https://forum.mautic.org/t/export-contacts-is-not-exporting-all-contacts/13108/7 "2020-03-03T12:52:42Z")

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Thank you 🙏

I cant seem to see anything in the last row that would cause it to break…

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**Author:** ![Rembrandt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rembrandt/32/1044_2.png) [@Rembrandt](https://forum.mautic.org/u/Rembrandt)\
**Post date:** [March 9, 2020, 2:46pm UTC](https://forum.mautic.org/t/export-contacts-is-not-exporting-all-contacts/13108/8 "2020-03-09T14:46:36Z")

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Execution timeout then maybe?
