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**Category:** Product Support\
**Created:** [November 8, 2017, 6:08pm UTC](https://forum.mautic.org/t/export-to-html-causes-http-error-500/9867 "2017-11-08T18:08:24Z")\
**Posts on this page:** 2\
**Page:** 1
**Author:**  [@goldcoastchicago](https://forum.mautic.org/u/goldcoastchicago)\
**Post date:** [November 8, 2017, 6:08pm UTC](https://forum.mautic.org/t/export-to-html-causes-http-error-500/9867/1 "2017-11-08T18:08:24Z")
When we try to export reports to HTML an HTTP Error 500 appears. There is no additional information in the logs. This error is new as of 2.11.0 and was fully functional in the 2.10.X. We have tried troubleshooting the cache, verified permissions, and updating the database with no luck thus far. Any assistance would be greatly appreciated.
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**Author:**  [@goldcoastchicago](https://forum.mautic.org/u/goldcoastchicago)\
**Post date:** [November 8, 2017, 6:08pm UTC](https://forum.mautic.org/t/export-to-html-causes-http-error-500/9867/2 "2017-11-08T18:08:25Z")
When we try to export reports to HTML an HTTP Error 500 appears. There is no additional information in the logs. This error is new as of 2.11.0 and was fully functional in the 2.10.X. We have tried troubleshooting the cache, verified permissions, and updating the database with no luck thus far. Any assistance would be greatly appreciated.