# Facebook Authorization Issue

**URL:** <https://forum.mautic.org/t/facebook-authorization-issue/2578>\
**Category:** Product Support\
**Created:** [October 13, 2015, 2:02pm UTC](https://forum.mautic.org/t/facebook-authorization-issue/2578 "2015-10-13T14:02:11Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![kmadala](https://avatars.discourse-cdn.com/v4/letter/k/919ad9/32.png) [@kmadala](https://forum.mautic.org/u/kmadala)\
**Post date:** [October 13, 2015, 2:02pm UTC](https://forum.mautic.org/t/facebook-authorization-issue/2578/1 "2015-10-13T14:02:11Z")

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Hello,  
  
While trying to integrate facebook with Mautic Local setup, I got the following error message.  
  
  
  
[https://www.flickr.com/photos/135206472@N02/shares/X5uz95](https://www.flickr.com/photos/135206472@N02/shares/X5uz95)  
  
  
  
Appreciate any help on how to resolve this.  
  
  
  
Regards

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**Author:** ![kmadala](https://avatars.discourse-cdn.com/v4/letter/k/919ad9/32.png) [@kmadala](https://forum.mautic.org/u/kmadala)\
**Post date:** [October 19, 2015, 12:11pm UTC](https://forum.mautic.org/t/facebook-authorization-issue/2578/2 "2015-10-19T12:11:56Z")

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Thanks for the info. I tried this before reaching out to mautic on the issue.  
Is there any specific configuration to be set for making FB integration to work?

Can you share any supporting documents which could be of any help?

Regards  
Krishna

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [October 19, 2015, 12:23pm UTC](https://forum.mautic.org/t/facebook-authorization-issue/2578/3 "2015-10-19T12:23:30Z")

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> [@](#):
>
> I tried this before reaching out to mautic on the issue

How did you reach Mautic? Do you use [mautic.com](http://mautic.com) service? If so, please, contact their support directly.

All I have is Google which works well for finding a solution for any error message.

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**Author:** ![kmadala](https://avatars.discourse-cdn.com/v4/letter/k/919ad9/32.png) [@kmadala](https://forum.mautic.org/u/kmadala)\
**Post date:** [October 19, 2015, 12:35pm UTC](https://forum.mautic.org/t/facebook-authorization-issue/2578/4 "2015-10-19T12:35:49Z")

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oh. I will reach out to mautic support. Thanks for the prompt response.

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**Author:** ![kmadala](https://avatars.discourse-cdn.com/v4/letter/k/919ad9/32.png) [@kmadala](https://forum.mautic.org/u/kmadala)\
**Post date:** [October 13, 2015, 2:02pm UTC](https://forum.mautic.org/t/facebook-authorization-issue/2578/5 "2015-10-13T14:02:11Z")

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Hello,  
While trying to integrate facebook with Mautic Local setup, I got the following error message.

[https://www.flickr.com/photos/135206472@N02/shares/X5uz95](https://www.flickr.com/photos/135206472@N02/shares/X5uz95)

Appreciate any help on how to resolve this.

Regards

---

<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [October 14, 2015, 9:13am UTC](https://forum.mautic.org/t/facebook-authorization-issue/2578/6 "2015-10-14T09:13:01Z")

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I [googled](https://www.google.cz/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8&client=ubuntu#q=could%20not%20resolve%20host%3A%20graph.facebook.com) the error message for you. This is what I found:

> [@](#):
>
> Your server must not be able to resolve [graph.facebook.com](http://graph.facebook.com) - is your production environment behind a Firewall or does it have misconfigured DNS?

> <https://stackoverflow.com/questions/9692811/facebook-curlexception-6-couldnt-resolve-host-graph-facebook-com>

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:57pm UTC](https://forum.mautic.org/t/facebook-authorization-issue/2578/7 "2020-02-02T22:57:50Z")

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