# Facebook Plugin Won't Authorize

**URL:** https://forum.mautic.org/t/facebook-plugin-wont-authorize/6432
**Category:** Product Support
**Created:** [November 3, 2016, 3:57pm UTC](https://forum.mautic.org/t/facebook-plugin-wont-authorize/6432 "2016-11-03T15:57:18Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![outhousetickets](https://avatars.discourse-cdn.com/v4/letter/o/ebca7d/32.png) [@outhousetickets](https://forum.mautic.org/u/outhousetickets)
#### Post date: [November 3, 2016, 3:57pm UTC](https://forum.mautic.org/t/facebook-plugin-wont-authorize/6432/1 "2016-11-03T15:57:18Z")

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Hello,  
  
I am trying to activate the Facebook plugin. Here is what I am doing:

1. On the Manage Plugins page, I click the Facebook icon  
2. Click YES for published  
3. Click the Authorize App button.  
4. I get a popup window from Facebook stating that “Sorry, something went wrong” with the following URL in the address bar: [https://www.facebook.com/dialog/oauth?client\_id=greg&response\_type=code&redirect\_uri=http%3A%2F%2Fwww.outhousetickets.com%3A81%2Fmautic%2Fplugins%2Fintegrations%2Fauthcallback%2FFacebook&state=9a37768f7d858dfe9be20e3ad8f67271f5fc1d29](https://www.facebook.com/dialog/oauth?client_id=greg&response_type=code&redirect_uri=http%3A%2F%2Fwww.outhousetickets.com%3A81%2Fmautic%2Fplugins%2Fintegrations%2Fauthcallback%2FFacebook&state=9a37768f7d858dfe9be20e3ad8f67271f5fc1d29)  
  
 ![](https://plus.google.com/101041628309769678335/posts/8uH3wLmSwPX)  
  
  
  
I get a similar message when trying to activate the G+ plugin.  
  
  
  
Any advice?

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<div class="post-metadata">

### Author: ![outhousetickets](https://avatars.discourse-cdn.com/v4/letter/o/ebca7d/32.png) [@outhousetickets](https://forum.mautic.org/u/outhousetickets)
#### Post date: [November 3, 2016, 3:57pm UTC](https://forum.mautic.org/t/facebook-plugin-wont-authorize/6432/2 "2016-11-03T15:57:18Z")

</div>

Hello,  
I am trying to activate the Facebook plugin. Here is what I am doing:

1. On the Manage Plugins page, I click the Facebook icon
2. Click YES for published
3. Click the Authorize App button.
4. I get a popup window from Facebook stating that “Sorry, something went wrong” with the following URL in the address bar: [https://www.facebook.com/dialog/oauth?client\_id=greg&response\_type=code&redirect\_uri=http%3A%2F%2Fwww.outhousetickets.com%3A81%2Fmautic%2Fplugins%2Fintegrations%2Fauthcallback%2FFacebook&state=9a37768f7d858dfe9be20e3ad8f67271f5fc1d29](https://www.facebook.com/dialog/oauth?client_id=greg&response_type=code&redirect_uri=http%3A%2F%2Fwww.outhousetickets.com%3A81%2Fmautic%2Fplugins%2Fintegrations%2Fauthcallback%2FFacebook&state=9a37768f7d858dfe9be20e3ad8f67271f5fc1d29)  
 ![](https://plus.google.com/101041628309769678335/posts/8uH3wLmSwPX)

I get a similar message when trying to activate the G+ plugin.

Any advice?

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<div class="post-metadata">

### Author: ![outhousetickets](https://avatars.discourse-cdn.com/v4/letter/o/ebca7d/32.png) [@outhousetickets](https://forum.mautic.org/u/outhousetickets)
#### Post date: [November 4, 2016, 12:23am UTC](https://forum.mautic.org/t/facebook-plugin-wont-authorize/6432/3 "2016-11-04T00:23:43Z")

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Finally got it to work with the help of my developer… no need to respond

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### Author: ![acapnas](https://avatars.discourse-cdn.com/v4/letter/a/59ef9b/32.png) [@acapnas](https://forum.mautic.org/u/acapnas)
#### Post date: [November 10, 2016, 3:53pm UTC](https://forum.mautic.org/t/facebook-plugin-wont-authorize/6432/4 "2016-11-10T15:53:23Z")

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You could say what the solution please? , I have the same problem.