# Failed redirects and Anaylitics

**URL:** <https://forum.mautic.org/t/failed-redirects-and-anaylitics/2262>\
**Category:** Product Support\
**Created:** [September 1, 2015, 4:15am UTC](https://forum.mautic.org/t/failed-redirects-and-anaylitics/2262 "2015-09-01T04:15:15Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![michaelwjoyner](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@michaelwjoyner](https://forum.mautic.org/u/michaelwjoyner)\
**Post date:** [September 1, 2015, 4:15am UTC](https://forum.mautic.org/t/failed-redirects-and-anaylitics/2262/1 "2015-09-01T04:15:15Z")

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Hi I have a local installation of mautic, and when i send out a email campaign the links point to 404 pages that list this or like this:  
  
  
  
Not Found  
  
The requested URL /r/dc34aa9404ac8e4d32d982347 was not found on this server.  
  
  
  
Can anyone tell me where I am going wrong? That and the campaign analytics are not showing any opens.

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**Author:** ![michaelwjoyner](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@michaelwjoyner](https://forum.mautic.org/u/michaelwjoyner)\
**Post date:** [September 1, 2015, 4:15am UTC](https://forum.mautic.org/t/failed-redirects-and-anaylitics/2262/2 "2015-09-01T04:15:15Z")

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Hi I have a local installation of mautic, and when i send out a email campaign the links point to 404 pages that list this or like this:

Not Found  
The requested URL /r/dc34aa9404ac8e4d32d982347 was not found on this server.

Can anyone tell me where I am going wrong? That and the campaign analytics are not showing any opens.

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [September 3, 2015, 10:39am UTC](https://forum.mautic.org/t/failed-redirects-and-anaylitics/2262/3 "2015-09-03T10:39:53Z")

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Is the URL from your question the full URL from the sent email?

Please, check the Mautic configuration if you have the Base URL configured correctly.

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**Author:** ![michaelwjoyner](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@michaelwjoyner](https://forum.mautic.org/u/michaelwjoyner)\
**Post date:** [September 4, 2015, 11:03am UTC](https://forum.mautic.org/t/failed-redirects-and-anaylitics/2262/4 "2015-09-04T11:03:48Z")

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I am a bit confused, are you talking about site url under general settings?

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [September 4, 2015, 12:34pm UTC](https://forum.mautic.org/t/failed-redirects-and-anaylitics/2262/5 "2015-09-04T12:34:06Z")

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yes

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/failed-redirects-and-anaylitics/2262/6 "2020-02-02T22:58:31Z")

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