# Failed SMS not being included in Bounced SMS?

**URL:** https://forum.mautic.org/t/failed-sms-not-being-included-in-bounced-sms/34483
**Category:** Product Support
**Tags:** mautic-4
**Created:** [December 18, 2024, 8:00pm UTC](https://forum.mautic.org/t/failed-sms-not-being-included-in-bounced-sms/34483 "2024-12-18T20:00:57Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![bobkitz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bobkitz/32/12780_2.png) [@bobkitz](https://forum.mautic.org/u/bobkitz)
#### Post date: [December 18, 2024, 8:00pm UTC](https://forum.mautic.org/t/failed-sms-not-being-included-in-bounced-sms/34483/1 "2024-12-18T20:00:57Z")

</div>

**Your software**  
My Mautic version is: v4.4.12  
My PHP version is: 7.4.33  
My Database type and version is: MariaDB 10.5.21

**Your problem**  
My problem is: Failed SMS messages are not being flagged for removal. I’m using Twilio and SMS messages are being sent, however I can’t figure out how to remove failed SMS message recipients for future SMS campaigns.

Steps I have tried to fix the problem: I created a segment with a filter for “Bounced SMS” however the segment has zero items. My last SMS campaign had over 300 failures, so I expect that segment to be at least 300.