# Failed to connect SES Amazon in Email Setting

**URL:** <https://forum.mautic.org/t/failed-to-connect-ses-amazon-in-email-setting/9203>\
**Category:** Product Support\
**Created:** [August 9, 2017, 11:31pm UTC](https://forum.mautic.org/t/failed-to-connect-ses-amazon-in-email-setting/9203 "2017-08-09T23:31:51Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![tachien](https://avatars.discourse-cdn.com/v4/letter/t/a88e57/32.png) [@tachien](https://forum.mautic.org/u/tachien)\
**Post date:** [August 9, 2017, 11:31pm UTC](https://forum.mautic.org/t/failed-to-connect-ses-amazon-in-email-setting/9203/1 "2017-08-09T23:31:51Z")

</div>

I tried to connect SES Amazon to send email, strictly follow the guidline ([https://medium.com/@AndreiVoica/how-to-integrate-mautic-with-amazon-ses-7fe066e9131c](https://medium.com/@AndreiVoica/how-to-integrate-mautic-with-amazon-ses-7fe066e9131c)). However, the result as bellow. I have test different port 25, 587, 465 but the same result. Could anyone kindly help?  
  
  
  
Send test email  
  
Connection could not be established with host ses-smtp-user.20170810-072330 [php\_network\_getaddresses: getaddrinfo failed: Name or service not known #0] Log data: ++ Starting Swift\_SmtpTransport !! Connection could not be established with host ses-smtp-user.20170810-072330 [php\_network\_getaddresses: getaddrinfo failed: Name or service not known #0] (code: 0)  
  
++ Starting Swift\_SmtpTransport !! Connection could not be established with host ses-smtp-user.20170810-072330 [php\_network\_getaddresses: getaddrinfo failed: Name or service not known #0] (code: 0)

---

<div class="post-metadata">

**Author:** ![tachien](https://avatars.discourse-cdn.com/v4/letter/t/a88e57/32.png) [@tachien](https://forum.mautic.org/u/tachien)\
**Post date:** [August 9, 2017, 11:31pm UTC](https://forum.mautic.org/t/failed-to-connect-ses-amazon-in-email-setting/9203/2 "2017-08-09T23:31:51Z")

</div>

I tried to connect SES Amazon to send email, strictly follow the guidline ([https://medium.com/@AndreiVoica/how-to-integrate-mautic-with-amazon-ses-7fe066e9131c](https://medium.com/@AndreiVoica/how-to-integrate-mautic-with-amazon-ses-7fe066e9131c)). However, the result as bellow. I have test different port 25, 587, 465 but the same result. Could anyone kindly help?

Send test email  
Connection could not be established with host ses-smtp-user.20170810-072330 [php\_network\_getaddresses: getaddrinfo failed: Name or service not known #0] Log data: ++ Starting Swift\_SmtpTransport !! Connection could not be established with host ses-smtp-user.20170810-072330 [php\_network\_getaddresses: getaddrinfo failed: Name or service not known #0] (code: 0)  
++ Starting Swift\_SmtpTransport !! Connection could not be established with host ses-smtp-user.20170810-072330 [php\_network\_getaddresses: getaddrinfo failed: Name or service not known #0] (code: 0)