# Fake contact added with fake graph **URL:** \ **Category:** Product Support\ **Created:** [March 9, 2021, 1:40am UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493 "2021-03-09T01:40:21Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![ekatronik](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekatronik/32/120_2.png) [@ekatronik](https://forum.mautic.org/u/ekatronik)\ **Post date:** [March 9, 2021, 1:40am UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493/1 "2021-03-09T01:40:21Z")
**Your software** My Mautic version is: 3.3.1 My PHP version is: 7.3 My Database type and version is: not sure **Your problem** My problem is: I found add contact form Contact Added widget, is show have several number contact has added. but I never run any form or any campaign for that… ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/fc6bad6cc9fe7f0f1c5ba77365b91aa01b6643ff.png) when I check my contact menu, that no one contact or email added… I check my sql on \_leads table, I see lot NULL item without name and email… ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d65f8aced78ad85843b2c3b73c594d2d7e541305.png) how to fix it? or how to delete NULL item on that…? thanks before ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [March 9, 2021, 5:53am UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493/2 "2021-03-09T05:53:31Z")
They seem to be anonimous contacts. Your site visitors. The basis of marketing automation is to track these contacts and turn anonymous into known contact. J ---
**Author:** ![ekatronik](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekatronik/32/120_2.png) [@ekatronik](https://forum.mautic.org/u/ekatronik)\ **Post date:** [March 9, 2021, 8:41am UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493/3 "2021-03-09T08:41:37Z")
are this normal…? how to fix it…? this happen impact to mysql file size. ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [March 9, 2021, 1:04pm UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493/4 "2021-03-09T13:04:11Z")
Well, that is the point. You install tracking, and contacts are tracked. If you don’t want tracking, just remove the tracking code… Mautic has powerful features to turn unknown contacts into known contacts, and scale marketing. Search for ‘focus items’. Regards: Joey ---
**Author:** ![ekatronik](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekatronik/32/120_2.png) [@ekatronik](https://forum.mautic.org/u/ekatronik)\ **Post date:** [March 10, 2021, 12:59am UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493/5 "2021-03-10T00:59:44Z")
Thanks @joeyk Yes… I install the tracking on my website and my landingpage, but how to stop mautic to save unknown or user with NULL id to mysql …? So the graph will only show new contact with email id or what I miss a setting up…? this like a spammy act ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [March 10, 2021, 8:10am UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493/6 "2021-03-10T08:10:06Z")
Hi, You added the tracking to track visitors. If you want to restrict to track only known visitors, thats okay too - make sure you fire the Javascript only if there are known visitors. You can even make an adjustment to pass the email address: > **[Tracking Visitor Data by Smart URL](https://www.mautic.org/blog/developer/tracking-visitor-data-by-smart-url)** > > Have you ever wondered if you could track more than just visits via the Mautic tracking script? You can read more about tracking here: > **[Contact tracking](https://docs.mautic.org/en/contacts/manage-contacts/contact-monitoring)** > > . The act of monitoring the traffic and activity of contacts can sometimes be somewhat technical and frustrating to understand. Mautic makes this monitoring simple and easy to configure.Website Monitoring. Monitoring all traffic on a website can be... The id is actually not NULL. You are looking at the wrong ID. ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/0/05728c0e9904f6b3e8291fd953e05086bdcb7e74.png) Again: Mautic is doing, what you instructed him to do: track all page visitors 🙂 I don’t think that’s spammy 🙂 However if you’d like to get rid of unknown cotacts every day, you can create a Segment, where you grab all the unknow contacts, and create a campaign, where you delete them. Thats it. ---
**Author:** ![ekatronik](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekatronik/32/120_2.png) [@ekatronik](https://forum.mautic.org/u/ekatronik)\ **Post date:** [March 10, 2021, 11:06am UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493/7 "2021-03-10T11:06:46Z")
Thanks… I got the point about how to mautic do the tracking… > However if you’d like to get rid of unknown cotacts every day, you can create a Segment, where you grab all the unknow contacts, and create a campaign, where you delete them. Thats it. this interesting… create a segment to collect this unknown contact, and run a campaign step to delete the contact… but make me confusing is… what “source” step we choice at campaign, in fact I not get the email from this unknow contact as a trigger to delete…? 🧐 ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [March 10, 2021, 11:15am UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493/8 "2021-03-10T11:15:39Z")
A segment of contacts without email: EMAIL = is empty ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [March 10, 2021, 11:17am UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493/9 "2021-03-10T11:17:02Z")
You have to think out of the box a bit 🙂 This is why Mautic is great: give you the opportiunity to TALK to your unknown website visitors. You can show them a popup for example and ask for their email. ---
**Author:** ![ekatronik](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekatronik/32/120_2.png) [@ekatronik](https://forum.mautic.org/u/ekatronik)\ **Post date:** [March 10, 2021, 9:38pm UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493/10 "2021-03-10T21:38:05Z")
Thanks I will try this… I hope find solution on this… ---
**Author:** ![ekatronik](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekatronik/32/120_2.png) [@ekatronik](https://forum.mautic.org/u/ekatronik)\ **Post date:** [March 13, 2021, 6:15am UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493/11 "2021-03-13T06:15:20Z")
Wow @joeyk thanks… it work… i get this ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/9790631bafdfb5ab8a5b46c17c8d374e8df981af.png) LOL and deleted now… 😀 Thanks ---
**Author:** ![ekatronik](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekatronik/32/120_2.png) [@ekatronik](https://forum.mautic.org/u/ekatronik)\ **Post date:** [March 13, 2021, 6:36am UTC](https://forum.mautic.org/t/fake-contact-added-with-fake-graph/18493/12 "2021-03-13T06:36:25Z")
Because that unknow contact now collected by segment… so I can click and see when and how they collect to my mautic… and I get this info ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d4037eb42f1fd22f7328a53187268b9f4c0211da.png) I check the folder /service/payment… but that folder is not exist… and all unknow contact tracking by this page hit it is bug…? or maybe I miss a setting of configuration?