# Fatal error before installing.

**URL:** <https://forum.mautic.org/t/fatal-error-before-installing/5617>\
**Category:** Product Support\
**Created:** [March 30, 2016, 10:30pm UTC](https://forum.mautic.org/t/fatal-error-before-installing/5617 "2016-03-30T22:30:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![hermessandoval](https://avatars.discourse-cdn.com/v4/letter/h/87869e/32.png) [@hermessandoval](https://forum.mautic.org/u/hermessandoval)\
**Post date:** [March 30, 2016, 10:30pm UTC](https://forum.mautic.org/t/fatal-error-before-installing/5617/1 "2016-03-30T22:30:45Z")

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I have been struggling with Installation lately, tried the gihub repository, tried previous versions, I always get the same error;  
  
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32 bytes) in /home/public\_html/mautic/app/bootstrap.php.cache on line 2704  
  
  
  
Tried to allocate more memory trough htaccess file, it only produced a 500 internal server error at every try.  
  
  
  
I’ve tried to locate my php.ini to allocate more memory, but couldn’t find it in my hosting, so I tried contacting my hosting provider, I confirmed I got 2048MB and there’s no limitations on memory usage for PHP.  
  
  
  
Today out of the blue it worked, I got to the installation page, but after finalizing page 3, I’m back at square one, with the exact same problem. I scoured the web but couldn’t find an answer that would work with my instance.  
  
  
  
I’ve already installed and run Vtiger, sugarCRM, SuiteCRM, opencart, among others. I configured my joomla, wordpress and phpbb with minor problems.  
  
  
  
It’s probably a minor setback, maybe in the future I’ll remember it and laugh. But as for now, I can’t figure it out.  
  
  
  
Anyone had a problem like this? Any ideas?  
  
  
  
Thanks!  
  
  
  
Hermes Sandoval

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<div class="post-metadata">

**Author:** ![gigcity](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gigcity/32/104_2.png) [@gigcity](https://forum.mautic.org/u/gigcity)\
**Post date:** [August 31, 2016, 7:09pm UTC](https://forum.mautic.org/t/fatal-error-before-installing/5617/2 "2016-08-31T19:09:22Z")

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Hi Hermes,

Did you end up resolving this issue?

Thanks,

Ray

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<div class="post-metadata">

**Author:** ![hermessandoval](https://avatars.discourse-cdn.com/v4/letter/h/87869e/32.png) [@hermessandoval](https://forum.mautic.org/u/hermessandoval)\
**Post date:** [March 30, 2016, 10:30pm UTC](https://forum.mautic.org/t/fatal-error-before-installing/5617/3 "2016-03-30T22:30:45Z")

</div>

I have been struggling with Installation lately, tried the gihub repository, tried previous versions, I always get the same error;  
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32 bytes) in /home/public\_html/mautic/app/bootstrap.php.cache on line 2704

Tried to allocate more memory trough htaccess file, it only produced a 500 internal server error at every try.

I’ve tried to locate my php.ini to allocate more memory, but couldn’t find it in my hosting, so I tried contacting my hosting provider, I confirmed I got 2048MB and there’s no limitations on memory usage for PHP.

Today out of the blue it worked, I got to the installation page, but after finalizing page 3, I’m back at square one, with the exact same problem. I scoured the web but couldn’t find an answer that would work with my instance.

I’ve already installed and run Vtiger, sugarCRM, SuiteCRM, opencart, among others. I configured my joomla, wordpress and phpbb with minor problems.

It’s probably a minor setback, maybe in the future I’ll remember it and laugh. But as for now, I can’t figure it out.

Anyone had a problem like this? Any ideas?

Thanks!

Hermes Sandoval