# Fatal Error when submitting form

**URL:** https://forum.mautic.org/t/fatal-error-when-submitting-form/3784
**Category:** Product Support
**Created:** [May 16, 2016, 11:27am UTC](https://forum.mautic.org/t/fatal-error-when-submitting-form/3784 "2016-05-16T11:27:14Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![eplaku](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/eplaku/32/49_2.png) [@eplaku](https://forum.mautic.org/u/eplaku)
#### Post date: [May 16, 2016, 11:27am UTC](https://forum.mautic.org/t/fatal-error-when-submitting-form/3784/1 "2016-05-16T11:27:14Z")

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Hi guys,  
  
  
  
I realised today that since the upgrade to version 1.4 my forms don’t work.  
  
  
  
I checked the Logs and this is the latest message reported. Would love to hear about any possible solution.  
  
  
  
Elvis

* * *
error log messages
* * *
  
[2016-05-16 12:18:03] mautic.ERROR: Fatal: require(): Failed opening required '/home/albkrist/public\_html/cms/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticCategoryBundleEntityCategory.php' (include\_path='.:/usr/lib/php:/usr/local/lib/php') - in file /home/albkrist/public\_html/cms/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-16 12:18:20] mautic.WARNING: PHP Warning: require(/home/albkrist/public\_html/cms/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticCategoryBundleEntityCategory.php): failed to open stream: No such file or directory - in file /home/albkrist/public\_html/cms/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-16 12:18:20] mautic.ERROR: Fatal: require(): Failed opening required '/home/albkrist/public\_html/cms/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticCategoryBundleEntityCategory.php' (include\_path='.:/usr/lib/php:/usr/local/lib/php') - in file /home/albkrist/public\_html/cms/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-16 12:19:56] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionAccessDeniedHttpException: "Unauthorised access to requested URL: /cms/form/submit?formId=2" at /home/albkrist/public\_html/cms/app/bundles/CoreBundle/Controller/CommonController.php line 332 {"exception":"[object] (Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException(code: 0): Unauthorised access to requested URL: /cms/form/submit?formId=2 at /home/albkrist/public\_html/cms/app/bundles/CoreBundle/Controller/CommonController.php:332)"} []  
[2016-05-16 12:20:00] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionAccessDeniedHttpException: "Unauthorised access to requested URL: /cms/form/submit?formId=1" at /home/albkrist/public\_html/cms/app/bundles/CoreBundle/Controller/CommonController.php line 332 {"exception":"[object] (Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException(code: 0): Unauthorised access to requested URL: /cms/form/submit?formId=1 at /home/albkrist/public\_html/cms/app/bundles/CoreBundle/Controller/CommonController.php:332)"} []

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<div class="post-metadata">

### Author: ![eplaku](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/eplaku/32/49_2.png) [@eplaku](https://forum.mautic.org/u/eplaku)
#### Post date: [May 16, 2016, 11:27am UTC](https://forum.mautic.org/t/fatal-error-when-submitting-form/3784/2 "2016-05-16T11:27:14Z")

</div>

Hi guys,

I realised today that since the upgrade to version 1.4 my forms don’t work.

I checked the Logs and this is the latest message reported. Would love to hear about any possible solution.

Elvis  
---------------error log messages------------

[2016-05-16 12:18:03] mautic.ERROR: Fatal: require(): Failed opening required ‘/home/albkrist/public\_html/cms/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticCategoryBundleEntityCategory.php’ (include\_path=’.:/usr/lib/php:/usr/local/lib/php’) - in file /home/albkrist/public\_html/cms/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-16 12:18:20] mautic.WARNING: PHP Warning: require(/home/albkrist/public\_html/cms/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticCategoryBundleEntityCategory.php): failed to open stream: No such file or directory - in file /home/albkrist/public\_html/cms/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-16 12:18:20] mautic.ERROR: Fatal: require(): Failed opening required ‘/home/albkrist/public\_html/cms/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticCategoryBundleEntityCategory.php’ (include\_path=’.:/usr/lib/php:/usr/local/lib/php’) - in file /home/albkrist/public\_html/cms/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []  
[2016-05-16 12:19:56] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionAccessDeniedHttpException: “Unauthorised access to requested URL: /cms/form/submit?formId=2” at /home/albkrist/public\_html/cms/app/bundles/CoreBundle/Controller/CommonController.php line 332 {“exception”:"[object] (Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException(code: 0): Unauthorised access to requested URL: /cms/form/submit?formId=2 at /home/albkrist/public\_html/cms/app/bundles/CoreBundle/Controller/CommonController.php:332)"} []  
[2016-05-16 12:20:00] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionAccessDeniedHttpException: “Unauthorised access to requested URL: /cms/form/submit?formId=1” at /home/albkrist/public\_html/cms/app/bundles/CoreBundle/Controller/CommonController.php line 332 {“exception”:"[object] (Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException(code: 0): Unauthorised access to requested URL: /cms/form/submit?formId=1 at /home/albkrist/public\_html/cms/app/bundles/CoreBundle/Controller/CommonController.php:332)"} []

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<div class="post-metadata">

### Author: ![eplaku](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/eplaku/32/49_2.png) [@eplaku](https://forum.mautic.org/u/eplaku)
#### Post date: [May 16, 2016, 11:40am UTC](https://forum.mautic.org/t/fatal-error-when-submitting-form/3784/3 "2016-05-16T11:40:03Z")

</div>

Hi thanks for the reply. I’ve done that several times but it doesn’t solve anything yet

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<div class="post-metadata">

### Author: ![samsebas](https://avatars.discourse-cdn.com/v4/letter/s/e19b73/32.png) [@samsebas](https://forum.mautic.org/u/samsebas)
#### Post date: [June 20, 2016, 3:58am UTC](https://forum.mautic.org/t/fatal-error-when-submitting-form/3784/4 "2016-06-20T03:58:53Z")

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Even i m facing same problem. I too cleared the cache but error remains.Can someone suggest a solution.
