# FckEditor Filemanager broken **URL:** \ **Category:** Product Support\ **Created:** [March 8, 2016, 4:35pm UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032 "2016-03-08T16:35:06Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![soteha](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@soteha](https://forum.mautic.org/u/soteha)\ **Post date:** [March 8, 2016, 4:35pm UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032/1 "2016-03-08T16:35:06Z")
Hi all, after latest upgrade i am unable to use the Filemanager anymore, i have tried cleaning the cache, php.ini values without any luck. In error log i see: **PHP Fatal error: Uncaught exception ‘Symfony\Component\DependencyInjection\Exception\InactiveScopeException’ with message ‘You cannot create a service (“templating.helper.assets”) of an inactive scope (“request”).’ in /home/website/app/cache/prod/appProdProjectContainer.php:2755, referer: [https://website/app/bundles/CoreBundle/Assets/js/libraries/ckeditor/filemanager/index.html?CKEditor=page\_customHtml&CKEditorFuncNum=129&langCode=en](https://website/app/bundles/CoreBundle/Assets/js/libraries/ckeditor/filemanager/index.html?CKEditor=page_customHtml&CKEditorFuncNum=129&langCode=en)** ![mautic_error.png](http://s27.postimg.org/of0ykby8j/mautic_error.png) Any clue? I really need to be able to browse existing uploaded files. Thank you all in advance! ---
**Author:** ![Surmont](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@Surmont](https://forum.mautic.org/u/Surmont)\ **Post date:** [April 20, 2016, 12:19pm UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032/2 "2016-04-20T12:19:26Z")
@ alphaville Worked like a charm for me! Now I only have another error to fix, thanks again for the piece of code! Cheers ---
**Author:** ![simhen](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@simhen](https://forum.mautic.org/u/simhen)\ **Post date:** [April 20, 2016, 12:46pm UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032/3 "2016-04-20T12:46:37Z")
[quote=8769:@ alphaville]Here is the code fix: [https://github.com/mautic/mautic/pull/1506/files](https://github.com/mautic/mautic/pull/1506/files) However, I still can’t get it to work even after the edit. If others are successful, let me know.[/quote] This works. Thank you. ---
**Author:** ![mako](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@mako](https://forum.mautic.org/u/mako)\ **Post date:** [April 20, 2016, 1:03pm UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032/4 "2016-04-20T13:03:47Z")
same problem does not go ---
**Author:** ![karo2204](https://avatars.discourse-cdn.com/v4/letter/k/8dc957/32.png) [@karo2204](https://forum.mautic.org/u/karo2204)\ **Post date:** [April 28, 2016, 8:01pm UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032/5 "2016-04-28T20:01:16Z")
i at least can see something now and I can upload files to the root but when I create folders I can’t upload anything there. ---
**Author:** ![mhal](https://avatars.discourse-cdn.com/v4/letter/m/e79b87/32.png) [@mhal](https://forum.mautic.org/u/mhal)\ **Post date:** [April 28, 2016, 10:01pm UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032/6 "2016-04-28T22:01:00Z")
Hey guys. I had the same exact problem and was able to fix using the code @alphaville mentioned on github… ---
**Author:** ![\_alphaville](https://avatars.discourse-cdn.com/v4/letter/_/6bbea6/32.png) [@\_alphaville](https://forum.mautic.org/u/_alphaville)\ **Post date:** [March 9, 2016, 9:16pm UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032/7 "2016-03-09T21:16:55Z")
Here is the code fix: [https://github.com/mautic/mautic/pull/1506/files](https://github.com/mautic/mautic/pull/1506/files) However, I still can’t get it to work even after the edit. If others are successful, let me know. ---
**Author:** ![soteha](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@soteha](https://forum.mautic.org/u/soteha)\ **Post date:** [March 11, 2016, 8:49am UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032/8 "2016-03-11T08:49:13Z")
[quote=8769:@ alphaville]Here is the code fix: [https://github.com/mautic/mautic/pull/1506/files](https://github.com/mautic/mautic/pull/1506/files) However, I still can’t get it to work even after the edit. If others are successful, let me know.[/quote] For me this is working, i am now seeing and managing all the files without problems! Thank you again, perfect support for value-added piece of software 😉 ---
**Author:** ![soteha](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@soteha](https://forum.mautic.org/u/soteha)\ **Post date:** [March 8, 2016, 4:35pm UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032/9 "2016-03-08T16:35:06Z")
Hi all, after latest upgrade i am unable to use the Filemanager anymore, i have tried cleaning the cache, php.ini values without any luck. In error log i see: PHP Fatal error: Uncaught exception ‘Symfony\Component\DependencyInjection\Exception\InactiveScopeException’ with message ‘You cannot create a service (“templating.helper.assets”) of an inactive scope (“request”).’ in /home/website/app/cache/prod/appProdProjectContainer.php:2755, referer: [https://website/app/bundles/CoreBundle/Assets/js/libraries/ckeditor/filemanager/index.html?CKEditor=page\_customHtml&CKEditorFuncNum=129&langCode=en](https://website/app/bundles/CoreBundle/Assets/js/libraries/ckeditor/filemanager/index.html?CKEditor=page_customHtml&CKEditorFuncNum=129&langCode=en) ![](http://s27.postimg.org/of0ykby8j/mautic_error.png) Any clue? I really need to be able to browse existing uploaded files. Thank you all in advance! ---
**Author:** ![Terkhos](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@Terkhos](https://forum.mautic.org/u/Terkhos)\ **Post date:** [March 8, 2016, 7:45pm UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032/10 "2016-03-08T19:45:25Z")
Is there any reply on this ? I’m also having this problem. There aren’t errors on the log folder. ---
**Author:** ![\_alphaville](https://avatars.discourse-cdn.com/v4/letter/_/6bbea6/32.png) [@\_alphaville](https://forum.mautic.org/u/_alphaville)\ **Post date:** [March 8, 2016, 11:43pm UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032/11 "2016-03-08T23:43:36Z")
Me too. I can’t upload anything and I’m getting the same screen as the OP. ---
**Author:** ![Terkhos](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@Terkhos](https://forum.mautic.org/u/Terkhos)\ **Post date:** [March 9, 2016, 3:18pm UTC](https://forum.mautic.org/t/fckeditor-filemanager-broken/6032/12 "2016-03-09T15:18:24Z")
I have already tried to clean the cache, after taking a look at the PHP log i found the stack trace: ```auto [09-Mar-2016 12:16:39 America/Sao_Paulo] PHP Fatal error: Uncaught exception 'SymfonyComponentDependencyInjectionExceptionInactiveScopeException' with message 'You cannot create a service ("templating.helper.assets") of an inactive scope ("request").' in D:ProjetosMauticappcacheprodappProdProjectContainer.php:2768 Stack trace: #0 D:ProjetosMauticappbootstrap.php.cache(2125): appProdProjectContainer->getTemplating_Helper_AssetsService() #1 D:ProjetosMauticappbundlesCoreBundleFactoryMauticFactory.php(749): SymfonyComponentDependencyInjectionContainer->get('templating.help...') #2 D:ProjetosMauticappbundlesCoreBundleTemplatingTwigExtensionAssetExtension.php(28): MauticCoreBundleFactoryMauticFactory->getHelper('template.assets') #3 D:ProjetosMauticappcacheprodappProdProjectContainer.php(2827): MauticCoreBundleTemplatingTwigExtensionAssetExtension->__construct(Object(MauticCoreBundleFactoryMauticFactory)) #4 D:ProjetosMauticappbootstrap.php.cache(2125): appProdProjectContainer->getTemplating_Twig_Extension_AssetServic in D:ProjetosMauticappcacheprodappProdProjectContainer.php on line 2768 [09-Mar-2016 12:16:39 America/Sao_Paulo] PHP Fatal error: Uncaught exception 'SymfonyComponentDependencyInjectionExceptionInactiveScopeException' with message 'You cannot create a service ("templating.helper.assets") of an inactive scope ("request").' in D:ProjetosMauticappcacheprodappProdProjectContainer.php:2768 Stack trace: #0 D:ProjetosMauticappbootstrap.php.cache(2125): appProdProjectContainer->getTemplating_Helper_AssetsService() #1 D:ProjetosMauticappbundlesCoreBundleFactoryMauticFactory.php(749): SymfonyComponentDependencyInjectionContainer->get('templating.help...') #2 D:ProjetosMauticappbundlesCoreBundleTemplatingTwigExtensionAssetExtension.php(28): MauticCoreBundleFactoryMauticFactory->getHelper('template.assets') #3 D:ProjetosMauticappcacheprodappProdProjectContainer.php(2827): MauticCoreBundleTemplatingTwigExtensionAssetExtension->__construct(Object(MauticCoreBundleFactoryMauticFactory)) #4 D:ProjetosMauticappbootstrap.php.cache(2125): appProdProjectContainer->getTemplating_Twig_Extension_AssetServic in D:ProjetosMauticappcacheprodappProdProjectContainer.php on line 2768 ```