# (File Form Field Type) does not work **URL:** \ **Category:** Product Support\ **Created:** [May 28, 2021, 3:22am UTC](https://forum.mautic.org/t/file-form-field-type-does-not-work/19640 "2021-05-28T03:22:31Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![acremonezi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/acremonezi/32/1681_2.png) [@acremonezi](https://forum.mautic.org/u/acremonezi)\ **Post date:** [May 28, 2021, 3:22am UTC](https://forum.mautic.org/t/file-form-field-type-does-not-work/19640/1 "2021-05-28T03:22:31Z")
**Mautic:** v3.3.3 **PHP:** 7.3.27 **MariaDB:** 10.5 **Docker:** v19.03.13 **Traefik:** v2.3.1 **How to reproduce:** 1 - I created a data base custom field type “ **URL** ” called “ **curriculo** ”. Picture bellow: ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/3/3df27b5affe16e2e087e3b0cdcf2b722c03f63df.png) 2 - I created a form field type “ **file** ” as bellow: ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/ebeac42eb275e7f88b656c78fe4451491fded074.png) **My problem is:** **Issue 1:** When I submit the form the Bottom show: “Please Waiting…” and do not redirect to the “Thank you page” post sucessfull submit. **Issue 2:** When I go to the Contact record to see the file uploaded by the form, it does not show the full URL to download it. It saves into mautic /media/ folder but do not record the full URL. Screenshot bellow: ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/a66324dd13b0712afc7745833d173fc71b6fef73.png) **Important Information:** I have another installation of mautic version v2.16.3 and it works very well. Please any suggestion of how to fix it? Thanks in advanced for any comments or help. ---
**Author:** ![acremonezi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/acremonezi/32/1681_2.png) [@acremonezi](https://forum.mautic.org/u/acremonezi)\ **Post date:** [May 30, 2021, 5:04am UTC](https://forum.mautic.org/t/file-form-field-type-does-not-work/19640/2 "2021-05-30T05:04:11Z")
Done! The reason it happens is becouse the oficial docker image is mission the exif php extention. I have done this `docker-php-ext-install exif` inside the container and the issue was solved. It is a know issue, already reported here: > > > Hello, > > Mautic nead EXIF to work whith files field in forms. > > Error log: > \`m…autic.CRITICAL: Uncaught PHP Exception Symfony\\Component\\Debug\\Exception\\UndefinedFunctionException: "Attempted to call function "exif\_imagetype" from namespace "Mautic\\FormBundle\\Helper"." at /var/www/html/app/bundles/FormBundle/Helper/FormUploader.php line 154 {"exception":"\[object\] (Symfony\\\\Component\\\\Debug\\\\Exception\\\\UndefinedFunctionException(code: 0): Attempted to call function \\"exif\_imagetype\\" from namespace \\"Mautic\\\\FormBundle\\\\Helper\\". at /var/www/html/app/bundles/FormBundle/Helper/FormUploader.php:154)"} \[\]\` > > ADD this \`docker-php-ext-install\` exif docker file > > Thanks..! Thanks a lot! Best regards!