# File Manager not loading

**URL:** <https://forum.mautic.org/t/file-manager-not-loading/9051>\
**Category:** Product Support\
**Created:** [July 25, 2017, 12:51pm UTC](https://forum.mautic.org/t/file-manager-not-loading/9051 "2017-07-25T12:51:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Huckleberry](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/huckleberry/32/535_2.png) [@Huckleberry](https://forum.mautic.org/u/Huckleberry)\
**Post date:** [July 25, 2017, 12:51pm UTC](https://forum.mautic.org/t/file-manager-not-loading/9051/1 "2017-07-25T12:51:47Z")

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Hello,  
  
I was using Mautic 2.8.1 and upgraded to 2.8.2  
  
I just noticed that the file manager is no longer loading files.  
  
Oddly, I noticed the file manager seems to still be CKedit’s file manager?  
  
It loads the green bordered pop-up, but the loading symbol just keeps spinning and never loads the images.  
  
  
  
Briefly, I had updated to 2.9.0, which did fix the issue, but caused other issues so I had to downgrade back to 2.8.2.  
  
How can I get the FileManager working in 2.8.2?

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<div class="post-metadata">

**Author:** ![Huckleberry](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/huckleberry/32/535_2.png) [@Huckleberry](https://forum.mautic.org/u/Huckleberry)\
**Post date:** [July 25, 2017, 12:51pm UTC](https://forum.mautic.org/t/file-manager-not-loading/9051/2 "2017-07-25T12:51:47Z")

</div>

Hello,  
I was using Mautic 2.8.1 and upgraded to 2.8.2  
I just noticed that the file manager is no longer loading files.  
Oddly, I noticed the file manager seems to still be CKedit’s file manager?  
It loads the green bordered pop-up, but the loading symbol just keeps spinning and never loads the images.

Briefly, I had updated to 2.9.0, which did fix the issue, but caused other issues so I had to downgrade back to 2.8.2.  
How can I get the FileManager working in 2.8.2?