# Filemanager shows "The directory / does not exist."
**URL:** https://forum.mautic.org/t/filemanager-shows-the-directory-does-not-exist/5538
**Category:** Product Support
**Created:** [September 5, 2016, 9:19am UTC](https://forum.mautic.org/t/filemanager-shows-the-directory-does-not-exist/5538 "2016-09-05T09:19:17Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@noreply](https://forum.mautic.org/u/noreply)
#### Post date: [September 5, 2016, 9:19am UTC](https://forum.mautic.org/t/filemanager-shows-the-directory-does-not-exist/5538/1 "2016-09-05T09:19:17Z")
Hi all,
The filemanager was working fine problem previously. Suddenly it is showing “The directory / does not exist.”. There is no setting has been change in Mautic nor in the server. Anyone got any idea how to resolve this?
Steps replicating:-
1. Click Emails \> + New
2. Click Images icon on the wysiwyg panel
3. Click Browse Server button
4. Error “The directory / does not exist.” will shows.
No error has been log into app/logs just in case you are asking.
---
### Author:  [@noreply](https://forum.mautic.org/u/noreply)
#### Post date: [September 5, 2016, 9:19am UTC](https://forum.mautic.org/t/filemanager-shows-the-directory-does-not-exist/5538/2 "2016-09-05T09:19:17Z")
Hi all,
The filemanager was working fine problem previously. Suddenly it is showing “The directory / does not exist.”. There is no setting has been change in Mautic nor in the server. Anyone got any idea how to resolve this?
Steps replicating:-
1. Click Emails \> + New
2. Click Images icon on the wysiwyg panel
3. Click Browse Server button
4. Error “The directory / does not exist.” will shows.
No error has been log into app/logs just in case you are asking.
