# Fired up GoDaddy VPS but getting http 500 at /installer

**URL:** <https://forum.mautic.org/t/fired-up-godaddy-vps-but-getting-http-500-at-installer/10784>\
**Category:** Product Support\
**Created:** [December 18, 2018, 2:50am UTC](https://forum.mautic.org/t/fired-up-godaddy-vps-but-getting-http-500-at-installer/10784 "2018-12-18T02:50:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bob-herman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bob-herman/32/288_2.png) [@bob-herman](https://forum.mautic.org/u/bob-herman)\
**Post date:** [December 18, 2018, 2:50am UTC](https://forum.mautic.org/t/fired-up-godaddy-vps-but-getting-http-500-at-installer/10784/1 "2018-12-18T02:50:20Z")

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Hi:

I provisioned a GoDaddy VPS, copied the 2.14.1 files to the public\_html folder via FTP, but /installer page is returning http 500 error.

Any idea?

Thanks,  
Bob H.

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [January 25, 2021, 8:53pm UTC](https://forum.mautic.org/t/fired-up-godaddy-vps-but-getting-http-500-at-installer/10784/2 "2021-01-25T20:53:03Z")

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