# Focus email popup does not dissapear

**URL:** <https://forum.mautic.org/t/focus-email-popup-does-not-dissapear/16672>\
**Category:** Product Support\
**Created:** [October 21, 2020, 6:23pm UTC](https://forum.mautic.org/t/focus-email-popup-does-not-dissapear/16672 "2020-10-21T18:23:18Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![rotorfido](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rotorfido/32/580_2.png) [@rotorfido](https://forum.mautic.org/u/rotorfido)\
**Post date:** [October 21, 2020, 6:23pm UTC](https://forum.mautic.org/t/focus-email-popup-does-not-dissapear/16672/1 "2020-10-21T18:23:18Z")

</div>

2.1.6 mautic

when user fills out the form and press send the notice appear about submission being succesful and then form empties and reapear again, it does not dissapear, in fact I have to press X to close it…

---

<div class="post-metadata">

**Author:** ![devsrealm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/devsrealm/32/3669_2.png) [@devsrealm](https://forum.mautic.org/u/devsrealm)\
**Post date:** [October 21, 2020, 8:01pm UTC](https://forum.mautic.org/t/focus-email-popup-does-not-dissapear/16672/2 "2020-10-21T20:01:22Z")

</div>

I have this issue too, and I am on version 3

---

<div class="post-metadata">

**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [October 22, 2020, 2:01pm UTC](https://forum.mautic.org/t/focus-email-popup-does-not-dissapear/16672/3 "2020-10-22T14:01:05Z")

</div>

confirmed this is present in 3.x as as @devsrealm mentioned. My workaround was to add a redirect on the form back to the home page, not ideal, but gets the job done.

I actually think this might be a focus item feature, that you need to X it to get it away. would be nice if you could also just hit anywhere on the page to make it go away

---

<div class="post-metadata">

**Author:** ![devsrealm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/devsrealm/32/3669_2.png) [@devsrealm](https://forum.mautic.org/u/devsrealm)\
**Post date:** [October 22, 2020, 3:23pm UTC](https://forum.mautic.org/t/focus-email-popup-does-not-dissapear/16672/4 "2020-10-22T15:23:03Z")

</div>

> [@mikew](#):
>
> would be nice if you could also just hit anywhere on the page to make it go away

You can do that, or it works for me.

---

<div class="post-metadata">

**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [October 22, 2020, 3:24pm UTC](https://forum.mautic.org/t/focus-email-popup-does-not-dissapear/16672/5 "2020-10-22T15:24:37Z")

</div>

I was with a client yesterday and had a form popping up but had to X it to close, Mautic 3.x ☹

---

<div class="post-metadata">

**Author:** ![devsrealm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/devsrealm/32/3669_2.png) [@devsrealm](https://forum.mautic.org/u/devsrealm)\
**Post date:** [October 22, 2020, 3:28pm UTC](https://forum.mautic.org/t/focus-email-popup-does-not-dissapear/16672/6 "2020-10-22T15:28:12Z")

</div>

Mine is 3.0.1, I am using the Notification Style if that helps.