# Focus item does not show up, once the user clicks the "X" (dismiss)

**URL:** <https://forum.mautic.org/t/focus-item-does-not-show-up-once-the-user-clicks-the-x-dismiss/34733>\
**Category:** Product Support\
**Created:** [January 12, 2025, 9:07am UTC](https://forum.mautic.org/t/focus-item-does-not-show-up-once-the-user-clicks-the-x-dismiss/34733 "2025-01-12T09:07:32Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![imog](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/imog/32/3813_2.png) [@imog](https://forum.mautic.org/u/imog)\
**Post date:** [January 12, 2025, 9:07am UTC](https://forum.mautic.org/t/focus-item-does-not-show-up-once-the-user-clicks-the-x-dismiss/34733/1 "2025-01-12T09:07:32Z")

</div>

My Mautic version is: 5.2.1

I’ve played around with focus items and find it pretty cool!  
I simply added some text and set the appearance to modal dialog. When i click the “x” on the upper right, the dialog disappears and never returns, even if i set the “how often to engage” to “every page” and "Stop engaging after closing the focus? " to “no”.

I find a cookie called “mautic\_focus\_1\_closed” and set to value “1”. If i delete that cookie, or set it’s value to “0” it appears again.

What i have in mind is, that a user cannot dismiss (close) the dialog. Or, as an alternative, it reappears on every new page (subpage) loaded.