# Focus Item still visible after completing form

**URL:** <https://forum.mautic.org/t/focus-item-still-visible-after-completing-form/16798>\
**Category:** Product Support\
**Created:** [October 30, 2020, 10:08am UTC](https://forum.mautic.org/t/focus-item-still-visible-after-completing-form/16798 "2020-10-30T10:08:29Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![griemer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/griemer/32/108_2.png) [@griemer](https://forum.mautic.org/u/griemer)\
**Post date:** [October 30, 2020, 10:08am UTC](https://forum.mautic.org/t/focus-item-still-visible-after-completing-form/16798/1 "2020-10-30T10:08:29Z")

</div>

**Your software**  
My Mautic version is: 3.0.1  
My PHP version is: PHP 7.2.34  
My Database type and version is: 10.5.6-MariaDB

I have a Focus Item with a form in it, type is ‘Collect Data’ , ‘Stop engaging after a conversion’ set to Yes.

Now when I complete the form, the form dissapears, 'the ‘Thank You’ message appears, all as expected.  
But then the form re-appears again, while I expect the Focus Item to go away and not show up again.

When the focus item loads, a cookie ‘mautic\_focus\_4’ shows up in dev tools, with the timestamp as value.  
Sometimes , not sure in wich case because i’m constantly trying and refreshing, the value changes to -1 and then the focus item is gone.

It seems to me that the cookie value has to change to -1 as soon as the form is completed?

---

<div class="post-metadata">

**Author:** ![griemer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/griemer/32/108_2.png) [@griemer](https://forum.mautic.org/u/griemer)\
**Post date:** [October 30, 2020, 12:54pm UTC](https://forum.mautic.org/t/focus-item-still-visible-after-completing-form/16798/2 "2020-10-30T12:54:04Z")

</div>

There seem to be a lot of people with this same problem which has been around for a few years now…

‘Solved’ this by setting the cookie to -1 and remove the iFrame both with Javascript in the content of the focus Item.  
Not the way I prefer, but this took too much time already ☹

---

<div class="post-metadata">

**Author:** ![bogdanescu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bogdanescu/32/603_2.png) [@bogdanescu](https://forum.mautic.org/u/bogdanescu)\
**Post date:** [September 7, 2021, 8:45am UTC](https://forum.mautic.org/t/focus-item-still-visible-after-completing-form/16798/3 "2021-09-07T08:45:22Z")

</div>

> [@griemer](#):
>
> rame both with Javascript in the content of the focus Item.

I have the same problem, can you please be more specific how to fix this?

---

<div class="post-metadata">

**Author:** ![steverobinson](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/steverobinson/32/174_2.png) [@steverobinson](https://forum.mautic.org/u/steverobinson)\
**Post date:** [October 13, 2022, 1:59am UTC](https://forum.mautic.org/t/focus-item-still-visible-after-completing-form/16798/4 "2022-10-13T01:59:03Z")

</div>

Seeing this issue now in version 4.4.3.

---

<div class="post-metadata">

**Author:** ![chetank](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chetank/32/12580_2.png) [@chetank](https://forum.mautic.org/u/chetank)\
**Post date:** [November 26, 2024, 11:52am UTC](https://forum.mautic.org/t/focus-item-still-visible-after-completing-form/16798/5 "2024-11-26T11:52:12Z")

</div>

Facing the same issue now in mautic version 4.4.11

---

<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [November 26, 2024, 2:19pm UTC](https://forum.mautic.org/t/focus-item-still-visible-after-completing-form/16798/6 "2024-11-26T14:19:08Z")

</div>

Hi, Are you sure you are testing it right?  
Not as an admin?  
Joey